Key Account Manager

2 months ago

กรงเทพมหานคร, Thailand SIG Group Full time

You Maybe our new Key Account Executive

**Importance and aim of the job**:
The Key Account Executive will support the Key Account Manager in driving and managing the P&L of assigned key accounts. This role focuses on delivering financial targets, enhancing customer satisfaction, and fostering strong relationships with clients. The Key Account Executive will work closely with cross-functional teams to implement account strategies, identify growth opportunities, and ensure the highest levels of service quality and innovation.

**Key job functions and success-relevant**:

- Partnership Coordination: Collaborate with internal specialists (technical, production, marketing) to provide exceptional support and differentiate our offerings in quality, innovation, and sustainability.
- Market Analysis: Identify conversion opportunities against competitors and explore new product development possibilities to increase market share.
- Account Planning: Support the development and implementation of strategic account plans that align with customer goals and leverage internal resources effectively.
- Financial Management: Assist in driving and managing the P&L of assigned customers, ensuring financial targets are met through effective planning and execution.
- Sales Forecasting: Assist in establishing and maintaining accurate 12-month rolling sleeve sales forecasts, monitoring stock levels, and optimizing sleeve utilization.
- Customer Engagement: Regularly visit customers to assess their needs, resolve issues, and develop strong professional relationships that foster loyalty.
- Reporting and Communication: Prepare regular reports and meeting minutes to keep customers and internal teams informed on relevant topics and action items.
- Project Participation: Engage in special projects or assignments as directed by the Key Account Manager or Country Manager.

**Job holder requirements**:

- Bachelor’s degree in Business, Marketing, or a related field.
- 3-5 years of experience in sales, account management, or customer service in a B2B environment.
- Strong analytical skills with the ability to leverage data for decision-making.
- Excellent communication and interpersonal skills to build rapport with clients and collaborate with internal teams.
- Detail-oriented with strong organizational skills and the ability to manage multiple priorities.
- Proficiency in Microsoft Office Suite
- A proactive, results-driven mindset with a commitment to customer satisfaction

SIG competencies:
We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization’s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is ‘yes’, come and join us.

Our promise:
SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings, and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.

Equal Opportunity Employer

At SIG, we are committed to fostering a diverse and inclusive workplace where every employee feels valued and respected. We believe that diversity in our workforce drives innovation and strengthens our company. SIG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We provide a work environment free from discrimination and harassment, and we actively promote equal opportunities for growth and advancement within our organization.

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