Customer Support
2 months ago
**JOB DESCRIPTIONS**
- Advise on the company’s product, solve customers’ query via phone
- Collect customers’ complaints, responses; and work with other departments to find a quick and relevant solution
- Monitor customers’ satisfaction, determine the cause of problem and propose solutions for improvements
- Come up with a customer care plan and implement it on a monthly, quartetly and yearly basis
- Perform other tasks as assigned by the supervisor
**JOB REQUIREMENTS**
- 1-2 years experience
- Good in spoken English.
- Good personality, work well under pressure and strong communication skills.
- Strong in-service mind background, multitasking skill and good attitude.
- Clear voice and good communication skills
- Have ability to persuade, solve problems and handle situations
- Have ability to understand data, analyze customers’ status and give timely advise
- Devoted, careful and highly responsible
- Have a personal laptop
**BENEFITS**:
Salary can be negotiated based on the personal capability
Full insurance under the Labor Law
Quarterly bonus based on performance
Teambuilding and annual company trip
**Job Types**: Full-time, Permanent
Pay: ฿18,000.00 - ฿22,000.00 per month
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