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Customer Support Officer
4 weeks ago
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
Job Posting Location
Bangkok
Job Summary
Coordinate with technicians to ensure on-time installation appointments.
Support Order changes in customer information and service details during installation.
**Job Description**:
Roles & Responses
- Coordinate with technicians to ensure on-time installation appointments.
- Support Order changes in customer information and service details during installation.
- Coordinate and reschedule appointments with customers.
- Punctual control and Coordinate with technicians and Monitor the attendance of technicians to ensure on time.
- Verify and confirm appointment cancellations.
- Verify and approve Job Installation.
- Other related tasks as assigned
**Qualifications**:
- Bachelor's degree in any field, age not over 23-35 years old.
- Excellent communication skills
- Have service mind and Customer-focused mindset
- Ability to handle multiple tasks and prioritize effectively
- Ability to work in a fast-paced environment.
Recruiter
Aksorn Peuchsing (อักษร พืชสิงห์), Krittanoo Kunthanapukdee (กฤตนู กุลธนภักดี)