Sale Quality Warranty
3 months ago
Claims handling including IQIS-Salesforce and first part investigation, onside customer and online support for 0km and field.
Coordination with GB's/ Launch Manager/ SQW-OE for on-site coverage, derived from launch/project planning + on-site analysis.
Perform launch support onside customer, LineWalk, PHA, Report s,.
Perform quality improvement measures at customer site (problem caused by customer).
Sorting/ Rework/ Re-flash activities and coordination, Contractors/ Self-employed/ Equipment & Tools.
Documentation and training for customer specific and regional required procedures. Enter customer requirements (SQAM) into CRS system and ensure completion of requirements evaluation.
Others assignment to support SQW Manager.
Qualifications Bachelor s degree or above in Engineering field, or others related field.
5 years working experience in quality control or quality assurance or related field.
Good analytical and interpersonal skills.
Be able to communicate in Chinese and English is advantageous.
Able to manage multiple tasks at the same time.
**Job skills required**: English, Flash, Salesforce, Quality Assurance
**Job skills preferred**: Assurance
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