Sales Support

11 hours ago


กรงเทพมหานคร, Thailand PRTR Full time

Receiving quotation inquiries from Sales and Customers.
- Executing the quotation through the system in case its standard product was visible on Simple Quoted.
- Submitting the quotation directly to the customer by copy sales in the loop.
- Facilitating the approval process (Quotation, Cal-sheet) in case of non-standard products and sending directly to the customer by copy sales in the loop (Except CS Spare part & PTD channel).
- Managing the special price requests from Partners via E-Partner, Industry Mall, or E-Mail.
- Managing special price enquires from direct customers via SQA and monitoring the approval.
- Managing special price requests via OA tools and obtaining SPR requirement data from Sales.
- Coordinating with approver both locally and overseas and monitoring and following up on the approval lead time.
- Preparing the cal-sheet if required and following up on approval within the timeline.
- Checking, creating, and extending the customer master data via PEGA.
- Preparing the OR, and Cal-sheet after receiving the customer PO and obtaining approval.
- Performing purchase requisition if there is any related to customer PO such as purchasing a product from the partner.
- Coordinating with order management and logistics to ensure delivery date as planned.
- Receiving warranty inquiries, preparing DDL forms, and obtaining proof or evidence such as pictures, invoices, and customer PO.
- Handing over the case to the warranty team / Liaising with the CS team for the warranty status.
- Performing purchase requisition for BU/Sales channel specific commodities such as company product (partners) except customer PO related, Marketing event (Hotel, Organizer, Catalog, Accessories, etc), Office supply, Name Card, Name Stamp, VISA Work Permit.
- Coordinating with GBS for PR/PO status.
- Handling 3rd party supplier billing acceptance coordinator.
- Ensuring that the documents have been centralized and the filling follows company guidelines. Creating index/running numbers and arranging or recording the list of documents.
- Coordinating with document storage company.

**Qualifications**
- 25 - 38 years old.
- Bachelor's Degree in any field.
- 2+ years of experience as Sales Support, Coordinator, and Customer Service.
- Good command of English (Reading and writing).
- Good MS Office computer skills.



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