Processing Executive

6 months ago


Thailand Kone Full time

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

In KONE to support business performance excellence, KONE Shared Services has joined forces with finance operations to form the new KONE Business Services (KBS), a one-stop shop for all business services. KBS will help drive better efficiency, improving data quality and providing seamless end-to-end process expertise. KBS will actively partner with the business lines and functions to provide end-to-end process governance and work toward joint targets with the business.

We execute transactions that are part of KONE Operations or Financial processes. Ensuring process compliance and controls are applied to each transaction.

The KBS Processing Agent reports to a KBS Team Leader and he/she is responsible for the correct and high-quality execution of transactions belonging to any process being part of the KBS scope (i.e. Cash and Bank, Master Data, Contract Administration, and Billing or Reporting, Purchase-to-Pay). The role of a Processing Agent is typical for a Business Service Centre.

What will you be doing?- Create, maintain (modify, convert, extend, block, delete), and administer data for Maintenance Processes such as Contract Administration, Billing, Back Reporting, and Reporting.- Ensure the data input is correctly completed.- Execute the requester data entry or modification received from the Front Officer and upon approval from the Process Manager.- Contact the unit front officer for information when required.- Execution of process documentation.- Registration and processing of Incoming & Outgoing documents on time.- Daily reconciliation and corrective actions, if needed.- Contact the Local Front officer for additional documentation.- Log issues and discuss them with or escalate to the team leader.- Deliver input for proper reporting.- Support process improvements and harmonization activities.- Participation in team meetings, process analysis, and improvement actions.- Make sure process KPIs are met with high-quality standards.- Takes responsibility for complex processing activities.- Checking the documents against company business rules (highlight deviations).- Perform other tasks as allocated by team leaders, and managers relating to reporting and other KBS processes.- Make sure Reporting KPIs are met with high-quality standards.- May initiate process improvements and harmonization activities.

Are you the one?- Fluent in the Thai language.- Excellent in communication.- Minimum Degree in Finance/Accounting or relevant background.- 1-2 years' experience in SAP.- Possesses a service mindset to collaborate and partner with our stakeholders.- Able to work in a fast-paced environment.

What do we offer?- Career progression and opportunities within a global organization.- Total reward elements that engage and motivate our employees and help us make KONE a great place to work.- Comprehensive learning and development programs covering a wide range of professional skills.- You are surrounded by fun colleagues and a lively working environment within the Shared Services team and KONE Front Line. The best part is all leaders are great and open-minded.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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