Key Account Manager and Tender Manager

2 weeks ago


กรงเทพมหานคร, Thailand IQVIA Full time

**Job Overview**
Maximize sales growth in a specified geographical territory, consistent with Company strategy and objectives. This is achieved by educating and informing physicians and/or specified target audience on the value-added benefits of the customer’s products or services versus others in the marketplace.

**Essential Functions**
- The Key Account and Tender Manager (KATM) will develop market insights and understand influencers on the market and accounts / customers. (S)He will identify, develop and pull through potential partnership opportunities between Pfizer and the accounts / customers.
- Responsible for managing accounts, the overall commercial performance of an account, and developing key C-Suite/Administrative relationships.
- Development and implementation of customer plans for the assigned accounts.
- Working with state, regional or district business leaders and cross-functional Pfizer specialists to ensure appropriate level of support for an Account.
- Segmenting and prioritizing accounts as well as identifying key customers within the accounts.
- Work with other Pfizer stakeholders in the identification and development of additional revenue opportunities as well as the identification of competitor and market activities.
- KATM target’s 10 key hospitals in Bangkok (BKK, incl. GPO) and 10 key hospitals in Upcountry (UPC).
- Collaborate with Business Unit Manager (BUM) and sales team to protect or listing products in target hospitals.
- Collaborate with BUM and sales team to planning, tailor micro marketing and execute customer plan / activities in target hospitals.
- Build long-term relation with key stakeholders, key decision marker, hospital director in target hospitals.
- Identify tender process, timelines, competitive landscape and key stakeholders to build tender planning and create product’s performance score for secure tender business in target hospitals.
- Working with BUM and Pfizer team to forecast price erosion and appropriate price of each products for bidding to win tender business.
- Working with sales team to identify key potential users and build relationship to drive guideline for Pfizer portfolio to increase patient accessibility.

Exploring opportunity to increase patient accessibility in target hospitals.

**Qualifications**
- Bachelor's Degree Life Sciences or related field
- 5 years’ varied experience in a range of customer types and therapy areas
- Equivalent combination of education, training and experience. Typically requires 2 years of prior relevant experience. Up to three (3) years relevant sales or account management experience and/or solution sales management experience (preferred).
- Good understanding of Pharma Market and related procedures.
- Understanding and general knowledge of health service at both national and local level in terms of structures and procedures.
- Experience in Anti-Infectives business
- Ability to build relationships with key opinion leaders and health representatives in the territory and in the specialty segment.
- Fluency software operating systems, such as MS Office and customer relationship management systems
- Demonstrable previous experience of face to face presentations to customers.
- Ability to mentor and train colleagues.
- Good verbal and written communication skills.
- Ability to manage own workload with mínimal guidance and to coordinate the work of others.
- Ability to monitor and plan to meet project objectives.
- Ability to establish and maintain effective working relationships with coworkers, managers and clients.


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