Re-carding / Customer Friction
5 months ago
Understand surrounding factors and come up with re-carding sequential segments.
Lead discussion with cross functions to come up with re-carding timeline by segments and dashboard tracker.
Ensure of smooth end-to-end re-carding process flow and execution to achieve re-carding KPI.
Customer Fiction.
Be consolidation points of CPP customer fiction for OD1 and Post OD1.
Understand OD1 readiness activities and anticipate customer fictions of each items from all customer touchpoints and work with cross functions to come up with solution to minimize/resolve those fictions.
Initiate dashboard trackers for each fictions items end-to-end.
-
Project Coordinator
6 months ago
กรุงเทพมหานคร, Thailand United Overseas Bank (Thai) PCL - UOB Full timeUnderstand surrounding factors and come up with re-carding sequential segments. Lead discussion with cross functions to come up with re-carding timeline by segments and dashboard tracker. Ensure of smooth end-to-end re-carding process flow and execution to achieve re-carding KPI. Customer Fiction. Be consolidation points of Card & Payment Product (CPP)...
-
Customer Merging
6 months ago
คลองเตย, กรุงเทพมหานคร, Thailand United Overseas Bank (Thai) PCL - UOB Full timeBeing a key person to identify customer segmentation and leverage on data analytic by each products campaign to UOB s data. Segments those may have credit line >5MUE & propose actions to BOT for grandfather or getting agreement to handle in the portfolio. Match products with customers, holding 2 banks, 1 bank cards, multiple card, sup card. Good attitude,...
-
Manager, Escalation Management-customer Care
5 months ago
กรุงเทพมหานคร, Thailand Lazada (Thailand) Co., Ltd. Full time**Responsibilities**: -Business owner of the Escalation management in Thailand Business owner of the L2 team s performance in Thailand Take lead in resolving high-risk escalation from C-level, regulator bodies, including court attending Take lead in driving down the Buyer/Seller frictions, be it from identifying top friction through data analysis to drive...
-
Vp, Cards Business Strategic Branding
5 months ago
คลองเตย, กรุงเทพมหานคร, Thailand United Overseas Bank (Thai) PCL - UOB Full timeExperience in Credit Card Product Strategy. Strong in Analytic, and Logical Skills. Well Communication & Presentation (Thai & Eng). **Position**: VP, Cards Business Strategic Branding & Customer Experiences. This role is playing important role to Cards Business since he/she shall be representative to lead and drive cards customers satisfaction and lift up...
-
Portfolio Management
2 months ago
กรุงเทพมหานคร, Thailand PayPal Full time**The Company** PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at...
-
Vp, Digital Card Products
5 months ago
กรุงเทพมหานคร, Thailand United Overseas Bank (Thai) Public Company Limited Full time**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
-
Fruad Risk Manager
5 months ago
กรุงเทพมหานคร, Thailand Thakral One Pte Ltd Full timeS- Posted by - Shubha Sanjeevini- Recruiter Looking for Domain expert in card authorizations and fraud risk management process operating in a bank's credit card environment with familiarity to authorization data elements and messaging, host system configurations and strategy development to balance risk and customer experience across the...
-
Vp, Digital Card Products
5 months ago
คลองเตย, กรุงเทพมหานคร, Thailand United Overseas Bank (Thai) PCL - UOB Full timeDigital Banking or Credit Card Products Experience. Analytical & Strategic thinking. Background from Financial Services is a big plus. Job Responsibilities. Support the Regional Digital Bank product team in designing and developing the Digital credit card propositions. Develop/strengthen product proposition, features/privileges to differentiate in the...
-
Vp, Digital Customer Experience
5 months ago
คลองเตย, กรุงเทพมหานคร, Thailand United Overseas Bank (Thai) PCL - UOB Full timeExpereince in Digital Customer Roles. Strong in banking business acumen. Well communication in both Thai & English. **Position**: VP, Digital Customer Experience (TMRW Digital). Job Responsibilities. Strategy & Planning. Ability to garner customer insights through touch points, targeted surveys or research, and analyse the insights to prioritize customer...
-
Customer Insights
1 month ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
-
Partnerships Business Development-e-gift Card
5 months ago
กรุงเทพมหานคร, Thailand Lazada (Thailand) Co., Ltd. Full time**Manage End-to-End Operations**: Oversee the entire operation of Lazada e-gift card and non-bank partnerships, including sales and marketing planning, execution, partner management, and operational tasks. **Partner Development and Management**: Develop and nurture long-term relationships with new and existing partners to increase sales opportunities for the...
-
Portfolio Management
24 hours ago
กรุงเทพมหานคร, Thailand PayPal Full time**The Company** PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at...
-
Senior Analyst, Partnership Development: E-gift Card
5 months ago
กรุงเทพมหานคร, Thailand Lazada (Thailand) Co., Ltd. Full time**Manage End-to-End Operations**: Oversee the entire operation of Lazada e-gift card and non-bank partnerships, including sales and marketing planning, execution, partner management, and operational tasks. **Partner Development and Management**: Develop and nurture long-term relationships with new and existing partners to increase sales opportunities for the...
-
Customer Service
5 months ago
กรุงเทพมหานคร, Thailand Kensington Associates Recruitment Full time**Customer Service**: **Improve your career opportunities! Have your CV proofread and/or re-written in perfect English for professional presentation. LIMITED OFFER ฿1,000** **CLICK HERE** **for more information.** Bangkok Full Time and Permanent Marketing / Public Relations 1,000 02 634 8884 **Customer Service** **Improve your career opportunities!...
-
Customer Relations
2 months ago
ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full timeRepresent a good image of the shopping mall and company Providing excellence service to customer at the assigned service counter including Information Center Parking Validation Redemption (Promotion & Rewards) Membership Services Selling and Issuing Gift Cards, Coupons, or Vouchers Baby Stroller & Wheelchair Service Assist with Customer Issues Receive and...
-
Customer Service Advisor
5 months ago
บางรัก, กรุงเทพมหานคร, Thailand BERLITZ Bangkok Limited Full timeHandles initial inquiries. Supports and tracks local marketing activities and promotional events. Conducts sales activities through enrollment. Forms and manages groups. Follows up on unconverted inquiries and inactive customers. CUSTOMER RETENTION ACTIVITIES. Maintains positive customer relations and ensures customer satisfaction. Conducts customer...
-
เจ้าหน้าที่ Customer Service
5 months ago
กรุงเทพมหานคร, Thailand CDS Full timeJob Purposes- Provide service, and build relationship with customers in branch following the standard to satisfy customers- Key Roles and Responsibilities- Provide service, advice, and problem solving for customers in branch to satisfy customers - Coordinate with internal and external branch to provide customer service effectively - Perform along with...
-
Customer Service Professional 1
5 months ago
กรุงเทพมหานคร, Thailand Bangna Central Property Co.,Ltd. Full timeCustomer Service Ambassador - Job Purposes- Provide service, and build relationship with customers in branch following the standard to satisfy customers- Key Roles and Responsibilities- Provide service, advice, and problem solving for customers in branch to satisfy customers - Coordinate with internal and external branch to provide customer service...
-
Customer Service Professional 1
5 months ago
กรุงเทพมหานคร, Thailand Bangna Central Property Co.,Ltd. Full timeService Center Agent - Job Purposes- Provide service, and build relationship with customers in branch following the standard to satisfy customers- Key Roles and Responsibilities- Provide service, advice, and problem solving for customers in branch to satisfy customers - Coordinate with internal and external branch to provide customer service effectively -...
-
Customer Service Professional 1
6 months ago
กรุงเทพมหานคร, Thailand Central Pattana Plc. Full timeJob Purposes- Provide service, and build relationship with customers in branch following the standard to satisfy customers- Key Roles and Responsibilities- Provide service, advice, and problem solving for customers in branch to satisfy customers - Coordinate with internal and external branch to provide customer service effectively - Perform along with...