Manager, Escalation Management-customer Care

**What an Escalation Manager does at HP**: - Manages a broad range of moderately complex supply chain processes, such as inventory analysis and planning, demand management, logistics management, and import/export operations typically with a large or complex global business unit. - Identifies opportunities for process improvement and develops...

**Scope and Authority** With over 6,800 employees in 36 countries worldwide, Marel is an international supplier of integrated systems, software and service for the fish, meat and poultry industry to advance food processing. Our vision is of a world where quality food is produced sustainably and affordably We are looking for Customer Care Manager (CCM),...

Responsible for customer care team management including capability development, deliver high customer service level, strategy building for overall Customer Care department, contributing to company strategy. Lead Order to Cash Process to deliver service level to meet internal & external expectation and connect with Global community to improve either process...

Coach and develop people to enable their growth and deliver exceptional customer service to our customers;. Inspire and motivate people around you (and you're good at it too);. Learn through hands-on experience and focus on finding creative ways to solve problems using data, efficiency and sensibility;. Stay up-to-date with the latest trends in the...

To expand our international and nationwide activities, we are looking for an experienced Operations and Customer Care Person for our IoT Products. HydroNeo is an international start-up supporting the Thai aquaculture industry with a focus on shrimp farmers with modern technology. Our vision is to be the trusted partner of the aquaculture industry by...

**The Role** The Customer Care Supervisor is responsible for Printer order, and Service Contract conversions. Also overseeing CRM enhancing operational efficiency, and ensuring optimal customer satisfaction. This role involves managing CRM processes, ensuring effective service contract management, and driving improvements in operational workflows. **What...

Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance, and protect their brand. We offer the most complete range of...

**Product Manager - Customer Care & Collection**: Bangkok, or Jakarta - Work Type: Full Time **About Us**: We’re an honest financial technology company leveraging cutting-edge technology to bring payment solutions to the underserved Southeast Asia market. The team is a diverse and carefully selected group of world-class finance and tech professionals. The...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

**Job Description**: **ABOUT US** **We’ve got modern day solutions for all your modern day delivery woes.** **In a world that’s constantly on the move, we know how important it is to keep things moving.We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and...

Our client is a global leader in the creation of flavors and fragrances. They are now in need of a Customer Care Officer to join their team. **Responsibilities**: - Receiving and entering orders into the system on NAT base, SAP, and respecting order entry procedures. - Providing the necessary support to customers and affiliates to meet customer requests. -...

Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company ** Your Role **:You will be leading, directing and optimizing your customer care team (CCL) to continuously provide customer excellence and sustainable growth across your scope of responsibility....

**Responsibilities** - To provide excellent customer service and maintain excellent Operational Customer relationship management to Customs Clearance customers (Automotive, Chemicals, Cosmetics, etc., and any new customers) - Manage Customer On-site Staff. - To be key escalation focal contact point for Customer on operations escalation topics. - To receive...

PerkinElmer is looking for a motivated, experienced customer care representative to accelerate our growth. This position is responsible for the delivery of customer order processes that support the business needs of assigned region. - Identify and respond to customers’ inquiries and ensure resolution to customers’ satisfaction. - Process orders for...

Key Responsibilities: - Work closely with Business Analyst and Development Team to ensure the problems are escalated and fixed in time. - Manage relationships with end-users and client's IT team. - Coordinate with relevant parties for business enhancement or customization. - Create manual and documentation for users and operation staff. - Conduct training...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service - Salary : 62K THB Location: Bangkok Shift: Mon - Fri 7am - 4 Pm Customer Success Specialist jobs continue to be on the rise...

The K-C Thailand business has been leading brands with no. 1 or 2 positions across family care, and a fastest growing business in baby care market. Our brands include Kleenex®, Scott®, Huggies®. Position: Customer Manager Report to: Group Customer Manager **Roles & Responsibilities**: - Budget and Target - Manage the allocated Trade Fund to achieve...

Description Kenvue is currently recruiting for: **Customer Development Manager** This position reports into Head of GT and CLM and is based at Thailand. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®,...

**POSITION SNAPSHOT** Location: Bangkok Company: Nestlé Business Unit/Division: Technical & Production Full-time 3+ years of working experience in order management or fulfillment for exporting and knowledge in customs law **A DAY IN A LIFE OF...** - Take care end-to-end process of order management, from customer order to cash collection. - Contact...

**POSITION SNAPSHOT** Location: Bangkok Company: Nestle Business Unit: Supply Chain Management Full-time Bachelor's degree in Supply Chain, Logistics 3+ years of experience Customer Service, DSP Good English, problem solving & negotiating skills **A DAY IN THE LIFE...** - Take care end-to-end process of order management, from customer order to cash...