Manager, Mall Insight
6 months ago
To obtain and analyse customer insight relating to our shopping centres and help deliver our overall strategy and vision for our malls.
To analyse both quantitative and qualitative research.
To work with research agencies to ensure brief is fully understood and the data received is useful.
To monitor market trends in retail and identify opportunities in our shopping malls.
To develop relationships with third party property consultants, such as Colliers, CBRE in order to have a full understanding of industry movement e.g. space growth, new styles of shopping centre etc.
To work with the existing mall leasing and planning teams to help form strategies for individual malls.
To champion customers needs in our shopping malls.
To work cross functionally with teams such as Property Research, Marketing, Mall Development etc.
Conduct mall insight analysis on format projects to evaluate mall performance and advise on business decision.
Take ownership and being a go to person on format strategy, mall insight and mall performance improvement.
Analyze Sales, Margin and P&L to spot risk/ opportunity and provide recommendation to line manager and business to improve performance at format and individual stores.
Conduct insight analysis on format projects to evaluate performance and advise on business decision.
Generate and own performance dashboard. Work closely with Finance and Technology team to publish regular report that helps spotting trend and performance.
Review all format business case and work with related parties to ensure the business case is practical and lead to format growth.
**Qualifications**:
Experience in retail / shopping mall environment is a plus.
Bachelors degree in Business Administration/Marketing, MBA is an advantage.
At least 5 years experiences in Marketing, Retail Business, FMCG.
Good command in English (Reading, Speaking, Writing & Listening).
Require skill of Communication, Collaboration and Presentation -.
Rationale thinking & good team work.
Strong analytical and problem-solving skills.
Detail-oriented with coordination skills.
Computer skills (Microsoft Word, Excel, Power Point, Microsoft Project), Advance in Microsoft excel and Power Point is a must.
High skills of excel and power points presentation.
Lotus's
Ek-Chai Distribution System Co., Ltd.
Buengkum, Bangkok 10230, Thailand.
**Job skills required**: Finance, Excel, English, Research
**Job skills preferred**: Power point
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