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Deputy Head of Product

3 months ago

Thailand Monroe Consulting Group Full time

Award winning Executive recruitment company, Monroe Consulting Group is recruiting on behalf of a rapidly growing B2B SaaS Technology company.

Our client is on a mission to transform the way companies operate and has designed an intuitive and easy-to-use AI-powered system that streamlines operations and processes. The company has a worldwide reach and partners with over 10,000 companies.

Product Operations Rockstar

Our client, a growing seed-stage company, is looking for a product operations rockstar to join their innovative team. You'll be the hero who helps take their product operations to the next level.


Job Responsibilities

Here's what you'll conquer:

  • Be the product guru for internal teams, crushing their questions.
  • Lead the charge on cross-functional initiatives - think tech, marketing, sales, and support, all working together seamlessly.
  • Own advanced support, from debugging complex issues to coordinating with external parties. You'll be the master of fixing things fast.
  • Become the data migration magician for new clients.
  • Lend your technical expertise to the sales team, helping them close deals.
  • Be a process superhero - identify ways to scale the operations with what they already have.
  • Own their internal tools (Retool, Jira, Intercom, Zapier) - think of them as your tools for conquering inefficiency.

Job Requirements

Do you have the superpowers we need?

  • A high level of English communication skills.
  • Project management skills so sharp they could cut through steel.
  • A natural at collaborating across teams and getting things done.
  • Experience wielding process management tools like Jira and Intercom.
  • Data is your best friend, and you use it to make decisions that win.
  • Familiarity with software products and SaaS is a plus.

Bonus points if you can also:

  • Show a history of building awesome processes in product management or operations.
  • Work with external partners and vendors like a champ.
  • Speak the language of cool tools like Intercom, Retool, and BI software.