Head of Personal Banking
5 months ago
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Retail **function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.
**Personal Financial Services**
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
**Responsibilities**:
- Discuss and design strategy with Head of S&D
- Collaborate to establish sales target and develop sales strategies for Personal Banking
- Effective manage & develop new RM Personal Wealth Associate strategies and ensure the assigned target were achieved as plan
- Synergize all business units to work together and lead PFS business in branch
- Promote sale activities and develop selling skills & identify training programs for sales advisory, jointly with Country Segment / Product
- Effectively manage Personal Banking segment and maximize profits along with creating good will for the bank
- Devise annual business plan based on market segmentation, product design and customer trends in order to develop and grow Wealth customers
- Monitoring sales performance, manage and motivate staff under supervision to achieve the target
- Implement sales and service process necessary for acquiring, growing and retaining Wealth customers
- Responsible for service standard management by ensuring that RMs adhere to local and international service standards for Wealth customers
- Develop business process for Personal Banking, ensuring compliance with applicable rules & regulations from all related internal and external regulators
- Ensure sale's team comply with internal and external regulations
**Job Requirements**:
- Bachelor or Master degrees in business administration or related fields
- At least 10 years experience in Wealth Banking Management and Branch Management
- Good command in English
- Strategic planning / Sales management skill/ Team Management
- Strong Analytical Skill
- Negotiation Skill/ problem solving
- Self motivated
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