Head, Npl Secured Loan Recovery Th

2 months ago


Thailand CIMB Group Full time

Manage and find ways to figure out its NPL portfolio to achieve NPL reduction and credit cost write back as targeted
- Negotiate with NPL customers to understand customer’s hardship and come up with proper solution to assist customer to deal with their financial difficulty thru MRP
- Prepare and propose disposition memo for seeking approval from respective approver defined by MRP and relevant DA. Also, propose for request of bidding at auction to respective approvers for consideration
- Seek approval for legal action taken against any debt defaulted customers who have no debt solution yet within agreeable timeline
- In case of other creditor seized our collateral, try to introduce customer to withdrawal seizure or speed up legal monitoring to auction announcement
- Closely work and monitor with Legal Monitoring Team (LMT) and/or legal firm’s lawyer to speed up legal process moving in accordance with agreed SLA and to regularly update collection legal code into collection system
- Follow up and work with relevant units e.g. Support, MIS, LMT, COD after MRP case approval to ensure all approved terms and condition of payment are completely set in the host system.
- Daily report and meet with team head on productivity and performance
- Provide debt consultant and proper solution to address customer’s hardship with professional manner
- To recover any retail NPL / Impairs Loan assigned from SAMT, WCL (if any)
- Perform any other functions to be specifically assigned by team head and management



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