Assistant Manager – Solutions and Proposals

This position reports directly to the SEA Head of Solutions and Proposal, with a secondary reporting line to a Singapore team manager in a matrix organization structure.

You will be working primarily with MS word, Excel, PowerPoint and other presentation software. Hence you will need to possess high level of proficiency in these tools with good command of the English written language.

What are the key responsibilities?

• You'll be a person that collaborates well with others regardless of role, business unit or location.
• Partner with key stakeholders, mainly various SEA Sales Leads and other Solution & Proposal team members to provide tailored, competitive solutions and proposal material for qualified requests.
• On day-to-day basis, you will lead client pitches, craft service solutions, coordinating and preparing service proposals, presentation material and documents for RFP responses. You will be the main point-of-contact for solutions and proposal in the country.
• Manage and drive the Proposal Process such as:
• Develop proposal strategies to drive successful and competitive submissions.
• Collaborate with various teams including sales, pricing, solution management, leadership, internal SMEs, and in-country teams to ensure the development of compliant, compelling, and cohesive proposals.
• Utilize experience and best practices in proposal team management to ensure on-time delivery of fully compliant proposals.
• Analyze bid documents such as RFI, RFQ, RFPs to identify requirements and create proposal schedules, outlines, compliance matrices, and development plans.
• Implement technology tools and Agile methodology, such as JLL GPT and collaborative tools, to optimize content creation, improve collateral accessibility, and enhance Solution & Proposal processes.
• Work closely with the core pursuit team (sales, solutions, and pricing) to assign authors, integrate win strategy, themes, and value proposition into proposals.
• Ensure the quality of proposals through rigorous quality assurance checks on draft and final documents and maintain high-quality content and appearance of final proposal deliverables.
• Manage the development of oral presentations, discussions, and proposal revisions.
• Conduct and document lessons learned from proposals and implement process improvements.
• Maintain ongoing communication and facilitate a smooth handoff to the Delivery and Operations teams for successful proposals.

In addition

• Participate as part of the wider Solutions & Proposal Team across the globe to ensure that there is an ongoing exchange of solutions & best practices across the business.
• Champion proposal best practice
• Monitor & highlight continuous improvement and development opportunities
• Maintain proposal & presentation library including baselines, case studies and business cases / Commercials/ CV's / Capability Statements
• Track ongoing activity and Win/Loss metrics on supported proposals

Qualifications

• Bachelor's Degree (or with at least 3 to 5 years' relevant experience) in Business development, Solution Development, Account Management, Facilities Management and/or Bid Management preferably within the real estate industry.
• A strong operational background in Real Estate (either in Project Management, Facilities Management, Research & Consulting, Property Management etc.), and/or experience supporting the Sales/RFP process at a local or regional level will be a plus.
• Ability to communicate effectively (written and verbal) in Thai and English Language, coupled with strong influencing skills.
• Highly organized team player, with strong attention to detail and flexibility to adapt to changing priorities.
• Excellent time management and organizational skills with the ability to manage workflow and priorities and meet deadlines.
• Deep knowledge of key MS Office products.
• Sound decision making capabilities, demonstrating an ability to create persuasive and compelling recommendations.