Customer Success Assistant
4 days ago
JOB OFFER – Customer Success Assistant (Bangkok)
About SeeU Beauty
SeeU Beauty is a modern booking platform for beauty salons, spas, nail studios, hair salons, and wellness businesses across Thailand. We help shops attract more customers, manage their bookings, and showcase their services in three languages.
The company is experiencing strong and rapid growth, now partnering with more than 250 active shops, and expanding every month. We are growing our team to support this momentum and deliver the best experience to our partners.
Customer Success Assistant – Bangkok
SeeU Beauty is looking for a Customer Success Assistant to support our partner salons and ensure their success on the platform.
Main Responsibilities
- Assist the Customer Success Manager with daily shop follow-ups.
- Onboard new shops: photos, texts, services, promotions.
- Review and improve each shop's page to maintain high-quality content.
- Support shops in preparing promotional campaigns (e.g. 12.12, 8.8, Songkran).
- Guide shops in the proper use of SeeU tools (booking, services, promotions).
- Provide daily support: questions, menu updates, recommendations.
Profile
- Background or experience in marketing, communication, or sales.
- Strong customer service mindset and good organizational skills.
- Comfortable with digital tools (photos, Google Drive, SeeU platform).
- English B1 (Intermediate) minimum required.
- Motivated, responsible, proactive, fast learning, and eager to grow with SeeU.
Location
Klong Toei, Bangkok (Near BTS Thonglor)
Job Type
Full-time
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