Fulfillment Manager
2 weeks ago
Maknet is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Maknet brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work
Take your career to new heights in the future of B2B e-commerce. Join our team and help us build Southeast Asia’s next unicorn.
- Overview goods movement: goods receipt, put away, goods issue and dispatch activities in fulfillment center, to be well managed on daily basis
- Ensure orders are being fulfilled and delivered timely and accurately with maintaining the highest standards of customer service by immediately attending to and resolving customer issues.
- Effectively monitors flow of goods through the warehouse management system and fulfillment physical storage.
- Provides clear direction and general guidance to the department in the formulation and implementation of procedures, and ensures that these are translated and enforced into action to meet operational goals.
- Review necessary SOP’s for fulfillment processes and keep those updated regularly.
- Collaborate with relevant functions to develop training programs for equipment and build training to help educate associates help build their professional development.
- Partner with operations on initiatives for implementing improvement projects participate in any improvement & innovation events to provide support for finding ways to continue to improve.
- Create a clean and safe work environment for all employees.
- Strong conflict resolution, problem solving, and decision-making skills.
- Manage trends and business changes, while building flexibility within the teams.
- Develop strategies for meeting future facility and business goals/objectives.
**Requirements**:
- Bachelor Degree or higher in International Business, Logistics or related field
- 7+ years in leadership position in fulfillment or warehouse operations.
- Proven history of effective management skills.
- Exposure to warehouse physical storage operations.
- Proficient using Microsoft Office package.
- Working knowledge of inventory management systems.
- Ability to multi-task.
- High attention to detail.
- Possess excellent verbal and written communication skills.
- Participate in cross training and continuous skill development.
- Must be able to occasionally work weekends and after-hours during peak times (this is non-typical)
**Benefits**
**Health Insurance **- At Maknet, we care about your health Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD
**Provident Fund **- Maknet cares about your long-term plan We offer 3% provident fund.
**Year-end bonus **- We include variable and performance bonus for our employees.
**Gym Facilities **- Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body
**Attractive Vacations days **- Enjoy our attractive annual leave. Let’s say the minimum is 18 days
**No overtime **- We work 5 days a week with. We set our own goals and deadlines.
**Free car parking space** - No more stress or extra cost if you drive to work. We offer free parking space for our employees.
**Best Culture**:
- Clear focus.
- Diverse Workplace (Our members are from around the world)
- Thai and Non-Thai are both welcome
- Non-hierarchical and agile environment
- Growth opportunity and career path
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