Workforce Fulfillment Operations PMO

1 month ago


กรงเทพมหานคร, Thailand Shopee Full time

Department Operations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Oversee day-to-day recruitment operations to ensure on-time fulfillment with high accuracy and quality standards.
- Serve as the primary point of contact between HR functions and business stakeholders, maintaining seamless communication and coordination.
- Identify and proactively resolve bottlenecks in the recruitment process, ensuring efficient workflows and optimized resource allocation.
- Implement and track key performance indicators to continuously improve recruitment operations and meet business demands.

**Requirements**:

- Bachelor’s degree in Business, Human Resources, Operations Management, or a related field.
- Minimum 3 years of experience in operations, project management, or recruitment, preferably in a high-volume or fulfillment-focused environment.
- Strong organizational skills and a proactive approach to identifying and solving process bottlenecks.
- Excellent communication and stakeholder management abilities, with experience in cross-functional collaboration.
- Proven track record of managing projects to successful completion on time and within scope, with attention to detail and quality.



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