Program Manager, Hardware Planning and Fulfillment

2 weeks ago

กรงเทพมหานคร, Thailand Google Full time

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- 5 years of program management experience in supply chain/operations, or related field.
- Experience in project or program management and establishing and implementing operational processes.

Preferred qualifications:

- 7 years of experience as Program Manager in Logistics, Fulfillment, Planning, or related supply chain operations organizations.
- Direct experience working with global cross-functional teams in the technology/distribution market.
- Detail oriented, excellent communicator, organized, succeeds in ambiguity, and excellent analytical and problem solving skills.
- Understanding of business-to-consumer (B2C)/business-to-business (B2B), transportation, fulfillment and distribution operations.
- Familiar with import and export processes in relation to consumer electronics.
- Excellent time management skills with demonstrated ability to operate in a fast-paced environment and juggle ever-changing priorities and deadlines.

**About the job**:
The Hardware Planning and Fulfillment (HWPF) team is responsible for forecasting, distributing and repairing Google's Devices. The HWPF Central Program Team helps to connect the dots, breaking down silos and driving better and deeper cross-functional collaboration with the goal of getting products to our customers.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Hardware team researches, designs, and develops new technologies and hardware to make our user's interaction with computing faster, more powerful, and seamless. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, our Hardware team is making people's lives better through technology.

**Responsibilities**:

- Drive hardware launch logistics readiness with suppliers through the Devices and Services’ Product Development Process, develop and execute applicable on-boarding plans, drive risk assessment and mitigation, and serve as a critical origin point of contact for our customers.
- Help manage supplier logistics operations through managing key performance metrics while driving efficiency and improvements in their operations.
- Identify pain points, capability gaps, operational and scaling challenges, and present solutions to management.
- Lead cross-functional teams to solve global supply chain issues quickly and effectively, including improving processes, launching new capabilities, introducing new tools, and resolving customer escalations.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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