Fulfillment Operations

5 months ago


กรงเทพมหานคร, Thailand Shopee Full time

DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Managed FBS Procurement team to ensure smooth execution of all processes and compliance with company Targets/KPIs.
- Develop, review, and recommend the Standard Operating Procedures (SOPs) to improve the accuracy and efficiency of all FBS operational processes with all involved departments. Also, the seller’s process when it is needed.
- Able to deliver seller’s requirements based on the seller’s special project to achieve the sale, such as seasonal product selling, pre-order selling etc.
- Manage the relationship with potential sellers via monthly meetings and be a main PIC for any FBS escalation topic.
- Onboarding the new FBS sellers and refreshing the program to capture the seller's knowledge about the FBS module.
- CFS slot distribution management for FBS to encourage the number of fulfilled orders by Shopee Warehouse.
- Support campaigns or special requirements related to Warehouse management such as Inbound schedule, physical bundle etc.
- Review the quality of purchased and inbounded products.
- Monitor stock levels and replenishment as needed to ensure product availability.
- To support the Seller and Warehouse team on a day-to-day basis, including data analysis to achieve an inbound plan.
- Coordinate with the seller and relevant internal teams to arrange the product's arrival, stock and storage reservation, as well as transactions and payment.
- Complete the seller’s profile and product detail, e.g. UPC, total shelf life etc., which is related to Warehouse management.
- Collaborate with other departments across the organization (e.g. Finance, Marketing, Supply Chain, Business Development etc.) to deliver the company target.
- Coordinate or recommend with Shopee’s Product team to consistently improve the FBS procurement Module and re-design SOPs based on new product features.

**Requirements**:

- Minimum Bachelor's Degree in Business Administration, Supply Chain, Logistics or similar fields. A Master’s Degree is a plus.
- more than 3 years of experience as procurement/sourcing supervisor or above.
- Solid knowledge and understanding of purchasing processes, policies, and systems.
- Excellent verbal and written communication skills; able to negotiate, establish, and process contracts.
- Proactive with a can-do attitude.
- Can be self-driven, a good team player and can work under pressure.
- Strong problem-solver and detail-oriented.
- Proficient in Microsoft Office Excel.
- Proficient in both English and Thai.


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