Customer Relations
2 weeks ago
**Customer Relations**:
- Date: 05-Dec-2020- Location: Bangkok (กรุงเทพมหานคร), Thailand, 10900**ROLE & RESPONSIBILITY**:
- Good understanding of customers' business needs, Foster strong business relationships with customers.
- Provide customer with product and service information and support.
- Identify and resolve customer issues and transfer customer calls to appropriate staff in order to respond in the most timely manner.
- Follow-up on customer pending issue to serve inquiries not immediately resolved and ensure that appropriate measures are developed to achieve maximum customer satisfaction.
- Complete call logs and reports on customers's request for further analysis on service improvement.
- Advise supervisor of trends in customers requirement and develop procedure, products, service to fulfill such
request.
- To establish good relationship with customers and understand their business and requirement.
- Coordinate with sales, IT and other support teams. Improve work process, products, service to fulfil customers’ needs more effectively.
**EDUCATION**:
Bachelors in a Business & Marketing, IT, Psychology, Communication Arts, Political Science, Arts, Economics, or related field.
**EXPERIENCE**:
At least 3-5 years, if having experience in marketing background, IT skill (Photoshop/ Microsoft program / Adobe) and understanding of sales and payment instruments/mechanism is preferable.
**OTHER REQUIREMENTS**:
Service Mind, Good communication skills, and friendly and approachable are needed.
-
Customer Relations Executive
3 weeks ago
กรุงเทพมหานคร, Thailand RecruitGo Full time**About Us** RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive...
-
Customer Relations Executive
2 weeks ago
ปทุมวัน, กรุงเทพมหานคร, Thailand บริษัท อินโฟเควสท์ จำกัด Full timeCustomer Relations Executive บริษัท อินโฟเควสท์ จำกัด ด่วนมาก! สมัครงานทันที วันนี้ คุณสมบัติพื้นฐาน งานประจำ 0 - 5...
-
Customer Relations Supervisor
1 week ago
ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full timeRepresent a good image of the shopping mall and company. Supervise team members in delivering beyond expectation service standards. Manage the smooth operation at service counters including Queue Management Operational Issue Resolution Service Accuracy Documentation and Stock Management Promotion & Rewards Management Team Coordination. Handling and resolving...
-
Customer Service and Relation Executives
2 weeks ago
กรุงเทพมหานคร, Thailand Fitness first Full time**รายละเอียดงาน**: - Handle all the inbound and outbound calls for Customer properly and promptly in the operation center. - Follow up with customer request within specific time frame and up to good quality standard - Understand customer needs and provide comprehensive solution, enabling the customer to enjoy the professional...
-
Guest Relation
2 weeks ago
คลองสามวา, กรุงเทพมหานคร, Thailand บริษัท พรอพเพอร์ตี้ เทคโนโลยี่ จำกัด Full timeGuest Relation บริษัท พรอพเพอร์ตี้ เทคโนโลยี่ จำกัด สมัครงานทันที วันนี้ คุณสมบัติพื้นฐาน งานประจำ 2 - 3 ปี ปริญญาตรี 18,000 - 20,000...
-
Public Relations Manager
4 weeks ago
ป้อมปราบศัตรูพ่าย, กรุงเทพมหานคร, Thailand Long Sage Group Full time**PUBLIC RELATIONS MANAGER -**_Bangkok, Thailand_ ➡**Salary**: _**Thai baht 200,000/month**_ (The salary for this position is competitive and open for discussion based on experience) **QUALIFICATIONS**: 1. Experience in _**sales/business/operations**_ and other positions with people from and other large companies is acceptable 2. **Fluent** in...
-
Customer Relation Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Toll Group Full timeCompany Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world **Job Description**: As CRM you will; - Contributing towards gross profit budgets by successfully managing...
-
Customer Relation Management
2 weeks ago
พระโขนง, กรุงเทพมหานคร, Thailand บริษัท ดีเคเอสเอช (ประเทศไทย) จำกัด Full time**รายละเอียดงาน**: **รูปแบบงาน **:งานประจำ**: **จำนวนที่รับ **:1 ตำแหน่ง**: **สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตพระโขนง)**: **เงินเดือน(บาท) **:50,000 -...
-
Customer Service
2 weeks ago
กรุงเทพมหานคร, Thailand The Siam Cement PLC (SCG) Full timePerform order taking process and able to deliver products to customers effectively. Follow up payment, arrange shipment and well co-ordinate with related cross functional team. Ensure good service to customers and handle day to day operation efficiently. Provide immediate response to customers' problem and able to take action or follow up with appropriate...
-
Wealth Relation
2 weeks ago
สาทร, กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a property development company. Currently, They are looking for a sales manager (Wealth Relation) with high-rise condominium and low-rise experience to join their company. - Maintaining a deep knowledge of company products and services. - Developing, planning, and implementing marketing strategy including product and communication of project...
-
Customer Relations Officer
2 weeks ago
ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full timeRepresent a positive image of the organization and deliver exceptional service to customers Job Descriptions Represent a good image of the shopping mall and company Providing excellence service to customer at the assigned service counter including Information Center Parking Validation Redemption (Promotion & Rewards) Membership Services Selling and Issuing...
-
Customs Broker
2 weeks ago
กรุงเทพมหานคร, Thailand บริษัท ซีไอเอ็มซี ดับเบิ้ลยูอีทรานส์ (ไทยแลนด์) จำกัด Full timeวันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 3 - 5 ปี- กรุงเทพมหานคร- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้- หน้าที่และความรับผิดชอบ - 1. Import &...
-
เจ้าหน้าที่ Customer Service
2 weeks ago
กรุงเทพมหานคร, Thailand CDS Full timeJob Purposes- Provide service, and build relationship with customers in branch following the standard to satisfy customers- Key Roles and Responsibilities- Provide service, advice, and problem solving for customers in branch to satisfy customers - Coordinate with internal and external branch to provide customer service effectively - Perform along with...
-
Customer Service
2 weeks ago
กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full timeJob ID 51983 Business Manufacturing(Automobile) Job Detail - Process orders, returns, and exchanges accurately and efficiently, maintaining a high level of attention to detail to ensure customer satisfaction. - Assist customers with product troubleshooting, technical support, and warranty claims, collaborating with relevant departments to ensure timely...
-
Manager Customs Clearance
3 weeks ago
กรุงเทพมหานคร, Thailand Lexzau, Scharbau GmbH & Co. KG Full time**Your Responsibilities** - To control the day to day import & export Customs Clearance operation both sea freight and air freight and support in guidance and problem solving. - To supervise and manage the import & export customs clearance team. - To manage and extend an excellent service to customers. - Ensure that all import entry is passed through the...
-
Lead of Customer Experience
1 week ago
กรุงเทพมหานคร, Thailand FWD Life Insurance PCL Full timeDevelop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment. Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD. Drive execution of CX related initiatives and ensure alignment of all customer related initiatives. Coach and...
-
Customer Success Executive
3 weeks ago
กรุงเทพมหานคร, Thailand Conicle Full time**DUTIES AND RESPONSIBILITIES**: - Run customer relationship management process as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity for continuous program. - Become an expert in Platform and educate customers on the use and benefits of our products. - Efficiently manage time to focus on essential...
-
Lead of Customer Experience
2 weeks ago
กรุงเทพมหานคร, Thailand FWD Insurance Full timeAbout FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...
-
Customer Relations Officer
3 weeks ago
ปทุมวัน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full timeCustomer service. Passenger Service. Experience in hospitality. Job Objective Represent a positive image of the organization and deliver exceptional service to customers Job Descriptions Represent a good image of the shopping mall and company Providing excellence service to customer at the assigned service counter including Information Center Parking...
-
Customer Relations Officer
4 weeks ago
คลองสาน, กรุงเทพมหานคร, Thailand Siam Piwat Co., Ltd. Full timeCustomer service. Guest service. Passenger service agent. Welcome the customers and provide information about ICONSIAM. Coordinating with the various departments to provide customers with more convenient services. Oversee and facilitate all aspects of the Thailand and foreign customers. **Hours of operation**: working 5 days/week. 10.00 a.m.20.00 p.m. 12.00...