Customer Relations Officer
7 months ago
Customer service.
Passenger Service.
Experience in hospitality.
Job Objective
Represent a positive image of the organization and deliver exceptional service to customers
Job Descriptions
Represent a good image of the shopping mall and company
Providing excellence service to customer at the assigned service counter including
Information Center
Parking Validation
Redemption (Promotion & Rewards)
Membership Services
Selling and Issuing Gift Cards, Coupons, or Vouchers
Baby Stroller & Wheelchair Service
Assist with Customer Issues
Receive and Handle Customer Feedback
Support Company Activities and Events
Comply with Company Policy
**Hours of operation**: 5 working days per week
(4 days - Working 11 hours including Break, 1 day Working 9 hours including Break)
Functional Skills & Experiences
0-2 years experience in customer service
Good command of spoken and written English
Competence in Computer & Digital Literary
Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
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