Customer Support Manager
5 months ago
Job Title: Customer Support Manager - Makro Hair
Location: Thailand
Key Accountabilities:
- Deliver Turnover sales target of the assigned customer(s) for categories.- Develop detailed account plan with key drivers, based on strategy (brand & category strategy).- Strengthen relationship with the customer, both at HQ and store level to ensure full customer plan implementation.- Fully understand market / competitor intelligence and identify customer opportunities - To ensure the operational excellence.- Fully understand of Category review
- Category strategy
Professional Skills:
- Selling- Negotiation- Executional Excellence- Customer Relationship Management
Essential Qualifications:
- Bachelor's degree or higher in any field- Minimum 3 years working experience in Key account/ customer management/ account management or field sales management is advantage. Preferably selling experience with Makro.- Fluent in English communication both spoken & written.- Good analysis skill- Good computer skills e.g. Excel, PowerPoint, Word- Good interpersonal skill
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