Business Operation Manager Sea
5 months ago
Work Your Magic with us
Ready to explore, break barriers, and discover more? We know you've got big plans '“ so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Everything we do in Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.
**What You Do**:
- Provide excellence service for customers and business. Improve process efficiency and optimize service quality.
- Oversee the business operation in Thailand; Malaysia, support the teams to achieve the target.
- Strategizing and monitoring daily activities of customer service to ensure the order processing is well and accuracy.
- Leading the Investigation of any complaints from customer and provide solution as CS role.
- Maintain the order relevant master data without delay or mistake.
- Contribution in DSI and DSO monitoring to support the company achieve more margin.
- Work with Import team to solve import issues or push the inbound updating for PO.
- Handle any trade compliance issue as TC coordinator for surface solution team. South Asia Distributor business management.
**Who You Are**:
- Diploma degree or above.
- Good written and spoken English.
- More than 2 years’ experience as a team leader.
- More than 3 years customer order management experience
- Familiar with SAP or iScala operation system Prefer Supply Chain and Logistic management or operation background.
**What we offer**:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress
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