Operations Manager

2 months ago


ชลบร, Thailand TripFactory Full time

Scheduling Manager - Key Responsibilities
- **Creating and Managing Schedules**:

- Develop and maintain daily, weekly, or monthly schedules for employees, equipment, or vehicles.
- Balance resources, capacity, and demand to ensure efficient scheduling.
- Adjust schedules for unexpected changes (e.g., staff shortages, equipment downtime).
- **Coordinating with Departments**:

- Collaborate with departments (operations, logistics, HR) to understand resource needs.
- Communicate schedules and changes to all stakeholders.
- Resolve scheduling conflicts and ensure deadlines are met.
- **Tracking and Monitoring Performance**:

- Monitor schedule adherence and resource utilization.
- Analyze data and trends to optimize future schedules.
- Use scheduling software to track performance and identify improvement areas.
- **Staff and Resource Management**:

- Ensure appropriate staff/resource availability at the right times.
- Manage overtime, shift changes, and time-off requests.
- Identify and address underutilized resources.
- **Compliance with Labor Laws and Policies**:

- Ensure schedules comply with labor laws (e.g., rest periods, overtime).
- Stay updated on legal requirements and adjust schedules accordingly.
- **Problem Solving and Adaptability**:

- Address and resolve scheduling issues (absences, equipment failures, demand changes).
- Continuously improve scheduling processes to increase efficiency and reduce downtime.
- **Reporting and Documentation**:

- Prepare reports on scheduling efficiency, resource use, and performance metrics.
- Maintain records for auditing and accountability.

**Experience Required**:

- **3-5 years** in scheduling, workforce management, or operations.
- Familiarity with scheduling software or workforce management systems.
- Strong organizational, problem-solving, and resource planning skills.
- For complex industries (e.g., manufacturing, healthcare, logistics)**:5-7 years** of experience preferred, including knowledge of compliance and labor laws.

Pay: ฿10,000.00 - ฿20,000.00 per month


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