Seller Performance Monitoring and Reporting

3 weeks ago


กรงเทพมหานคร, Thailand Shopee Full time

DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- Monitor and track platform level seller KPI performance for BAU periods as well as for campaign days
- Plan and manage sellers during campaign period by working with local and regional teams to drive campaign day operation performance
- Prepare comprehensive weekly and monthly reports on seller performance / behavior KPIs (e.g., fulfillment, inventory management, seller chat etc.)
- Identify new opportunities, define requirements, and assess the seller behavior / performance impact for proposed improvements
- Work with the projects teams, BD teams and other seller facing teams to drive continuous improvements in operational efficiency and automation

**Requirements**:

- 0-1 years of experience in other performance management type of role
- Bachelors’ degree
- Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases
- Advanced knowledge of MS Office products including Excel (v-lookup, Pivot tables etc.)
- Strategic thinker with the ability to see/understand the big picture
- Good written and oral communication skill in Thai, English is a plus



  • กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...


  • กรุงเทพมหานคร, Thailand United Nations Development Programme (UNDP) Full time

    **LOCATION**: Bangkok, THAILAND **TYPE OF CONTRACT**: FTA International **STARTING DATE**: 03-Jun-2024 **APPLICATION DEADLINE**: 27-Mar-24 (Midnight New York, USA) **POST LEVEL**: P-2 **DURATION OF INITIAL CONTRACT**: 1 year **TIME LEFT**: 15d 7h 54m **LANGUAGES REQUIRED**: English **EXPECTED DURATION OF ASSIGNMENT**: 1 year extendable based on...


  • กรุงเทพมหานคร, Thailand United Nations Development Programme (UNDP) Full time

    **LOCATION**: Bangkok, THAILAND **TYPE OF CONTRACT**: FTA International **STARTING DATE**: 03-Jun-2024 **APPLICATION DEADLINE**: 27-Mar-24 (Midnight New York, USA) **POST LEVEL**: P-2 **DURATION OF INITIAL CONTRACT**: 1 year **TIME LEFT**: 15d 7h 54m **LANGUAGES REQUIRED**: English **EXPECTED DURATION OF ASSIGNMENT**: 1 year extendable based on...

  • Seller Operations

    2 months ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...


  • กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

  • Seller Support

    2 months ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

  • Seller Support

    2 days ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...


  • กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

  • Seller Operations

    1 week ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...


  • กรุงเทพมหานคร, Thailand Lazada (Thailand) Co., Ltd. Full time

    **Team and Role Introduction: Responsibilities**: Strategy & Planning Assist in program design and implementation plan from end-to-end Outline clear and efficient SOPs on program processes Assist in program budgeting / forecasting Improve program performance and increase efficiencyPerformance monitoring & analysis Monitor seller target achievement Analyze...


  • กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentCross Border eCommerce- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region. The team helps sellers to market their products across the 7 markets and provide enabling services such as cross border logistics,...

  • Seller Communications

    3 weeks ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...


  • กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...


  • กรุงเทพมหานคร, Thailand cinfo Full time

    COMPANY PRESENTATION UN Women is the global champion for gender equality, working to develop and uphold standards and create an environment in which every woman and girl can exercise her human rights and live up to her full potential. We are trusted partners for advocates and decision-makers from all walks of life, and a leader in the effort to achieve...

  • Seller Trainer

    1 week ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    Department Business Development and Partnerships- LevelEntry Level- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development...


  • บางกะปิ, กรุงเทพมหานคร, Thailand Makro PRO Full time

    **Internship type**: Paid/Full-time **Location**: Makro Ladprao - Be responsible for hunting potential MakroPRO Marketplace clients by pitching and negotiating a broad range of deals with potential sellers - Identify channel for seeking potential sellers in various channel, such as shop walk-in, Facebook, IG or line - Analyze data and prepare regular...


  • กรุงเทพมหานคร, Thailand LINE Plus corporation Full time

    **Department**: E-Commerce **Team**: Marketing & Display Operations As a E-Commerce - Seller Campaign Planning Senior Manager of LINE SHOPPING, your primary goal is to acquire sellers, retain them, and grow their GMV in the LINE SHOPPING platform by developing campaigns and communication strategies, supervising Seller Marketing team members to create...


  • กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...


  • กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of...


  • กรุงเทพมหานคร, Thailand Shopee Full time

    Department Marketing- LevelEntry Level- LocationThailand - BangkokOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional...