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Manager, Business Centralized Operational Support Th
1 month ago
Responsibility:
- Fully Support new BU projects align with the Bank Strategy.
- Coordinate with BU and related departments to enhance existing services or systems to add value and increase customer satisfaction.
- Perform tasks as assigned according to the work plan, requirements and regulations to be accurate and consistently on time.
- Solve the daily operation problem that impact with customers and the bank, and ensure escalation of the incident to both senior management team and related business unit.
- To be driven to have been knowledge for work.
- On the job to develop staff on operation knowledge control & compliance to mitigate and reduce operation risk exposure.
- No repetition of previous year audit issue.
Qualification:
- Bachelor Degree or Higher in Business, Accounting, Finance, Marketing or related field.
- At least 0-3 years of relevantly experience in banking operation.
- Knowledge of Banking Operation.
- Problem Solving and Decision Making Skill.
- Communication Skill.