Retails Operation Manager
19 hours ago
Requirements:At least 5-8 years with degree i any fields.
- Fluent in English, and Thai, another language for example, Chinese
language would be advantage.
- Strong experience in retails business especially for luxury brand fashion will be a plus.
- Good knowledge of Logistic, Stock, Facility Maintenance and IT Management.
- Computer literacy is a must.
- Excellence communication and interpersonal skills
- Professional, polished and presentable outlook and disposition.
- This role requires a mature individual able to build a strong business strategy.
Responsibilities:We are looking for 2 positions:
- Store Operation Manager (based in store in Bangkok)
- Retails Operation Manager (based in back office)
**Responsibilities**:
- Manage all aspect of back office and smooth operations whic will afftected to stores, internal support department such as Stock - Logistic, IT, Health & Safety, Facilities & Maintenance within budget & company's policy.
- He/she will work closely on the financial aspect of the business and will always have to ensure a healthy business through the control of all back of house activities.
- Oversee the legal requirement for stock movement to include: imports, Exports and CITES certification.
- Work closely with boutique / Boutique Managers to establish maintenance issues suppoted the requirements for relocations and refurbishments to be completed within the timeline.
- Oversee and manage the external storage locations included with outsouirces companies.
- Oversee the management of the store stock operations, merchandise flow and inventories included with Stock deliveries, Transfers, Inventory Management and Employee Allowances.
- Manage all aspects of retails support such as Uniform orders, legal label requirements, suppliers, invoices, Packaging & stationary supplies, Dry cleaning supplies and IT Maintenance.
- Manage the IT budget with the Finance & Accounting Manager in line with IT requirements.
- Setting up all above security contracts and retender (3 company quotes).
- Update Health & Safety policy annually and ensure systems meet insurance requirements and update when necessary.
- Train and prepare staff in areas such as Health and Safety responsibilities, and other relevant areas.
- Manage internal control on sales & stock in line with company HQ & Thailand guidelines
- Being the owner of operational excellence, he/she constantly seeks to improve in-store process by developing and implementing innovative initiatives and action plan.
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