Operations Manager
2 days ago
**Requirements:Managing non voice team performance (50% weight) for both TGS and enablers services**
- Response time (web/app 1min, MKP 5mins, enabler 5mins)
- Precise replies (non bot approach)
- Case resolutions (5 per hour, normal chat 20 per hour)
- Chat Conversion 35%
- Follower increase on SIS MKP, web/app, social (400 per month, team KPI)
- Review management on web/app
**Marketing Operations (20% weight)**
- Ensure all marketing campaigns/promotions/communications are uploaded on all online channels precisely and without delays and mistakes for both TGS and enabler services
**Product Operations (20% weight)**
- Ensure all products and SKUs are uploaded on all online channels precisely without delay and mistakes for both TGS and enabler services
**Operational SOP innovations and excellence (10% weight)**
- Ensuring TGS and enabler services improve and fine tune SOP and operational process to improve and continuously remain relevant towards vendors/clients while driving internal and external support to ensure best in class services.
**Responsibilities:Managing non voice team performance (50% weight) for both TGS and enablers services**
- Response time (web/app 1min, MKP 5mins, enabler 5mins)
- Precise replies (non bot approach)
- Case resolutions (5 per hour, normal chat 20 per hour)
- Chat Conversion 35%
- Follower increase on SIS MKP, web/app, social (400 per month, team KPI)
- Review management on web/app
**Marketing Operations (20% weight)**
- Ensure all marketing campaigns/promotions/communications are uploaded on all online channels precisely and without delays and mistakes for both TGS and enabler services
**Product Operations (20% weight)**
- Ensure all products and SKUs are uploaded on all online channels precisely without delay and mistakes for both TGS and enabler services
**Operational SOP innovations and excellence (10% weight)**
- Ensuring TGS and enabler services improve and fine tune SOP and operational process to improve and continuously remain relevant towards vendors/clients while driving internal and external support to ensure best in class services.
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Production Manager
1 month ago
Thailand Manufacturing & Operations Full timeJob Description Manage employee, machine, materials, method and environment in production, ensure achieve the production plan and promote production efficiency. Position Location QCB Thailand **Responsibilities**: Includes the following. Other duties may be assigned. Manage the production operation, make sure production process strictly compliance with all...
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Wps Program Manager
7 months ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ - Develop plans, implement, and maintain the effective facility operation and maintenance...
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Fp&a Manager
7 months ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Essential Functions: - Finance Business Partner to the Factory GM of Nava - Responsible...
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Program Manager
2 months ago
Thailand Manufacturing & Operations Full timeJob Description Quasar’s Program Management Team, comprising of Program Managers and Program Specialists, manage and are responsible for P&L for designated programs as well as ensuring excellent customer experience. As the Program Manager, you will be responsible to ensure a program meets customer expectations - defined by on-time delivery, quality of...
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HRbp Manager
7 months ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Lumentum is recruiting for HRBP Manager in our Human Resources department to support...
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Product Line Manager
2 weeks ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ As a global, multi-cultural company driven by innovation, we are building a diverse and...
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Data Management
1 week ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Job Responsibilities - Lead a high-performing technical team by building relationships,...
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Global Commodity Manager
7 months ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ As a Global Commodity Manager (GCM) you will manage your supply base throughout the...
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Operations Manager
5 days ago
Thailand BOXS POS (Thailand) Limited Full time**Company Introduction** If you are a career-oriented proactive person and enjoy working with smart people, BOXS is a company where you will have a good time, new knowledge, and experience. **Responsibilities**: - Ensure the high standard and smooth daily operation in office - Perform full spectrum of Office Administrative support including but not...
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Operation Manager
7 months ago
Thailand DHL Full time**Responsibilities**: - Delivers operational results with a short-term focus within the section of responsibility. - Makes decisions and gives instructions that result in the achievement of operational KPIs, prevention of delays in assigned work and limit of risk of expenditures of time, human resources and/or funds. - Coordinates and controls the...
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Operation Manager
7 months ago
Thailand DHL Supply Chain Full time**Responsibilities** - Delivers operational results with a short-term focus within the section of responsibility. - Makes decisions and gives instructions that result in the achievement of operational KPIs, prevention of delays in assigned work and limit of risk of expenditures of time, human resources and/or funds. - Coordinates and controls the operations...
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Operation Manager
7 months ago
Thailand DHL Full time**Responsibilities**: This position is to ensure that under the direction of the Contract Manager, He/She is to successfully achieving operational targets for all warehouse activities, co-ordination these activities across all department where their input assists in the achievement of the targets. Within the frame work of all warehouse management functions,...
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Operation Manager
2 days ago
Thailand Center for Operational Analysis and Research - COAR Full time**Description**: Position Title: Operations Manager Reference Number: 230206 Position Location: Bangkok, Thailand or remote (+/- 4 hours time difference) Reporting to: Finance Director Assigned Unit/Team: Global/Operations Overview: This scope of work (SoW) outlines the Operations Manager position with the Center for Operational Analysis and Research...
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Sr. Talent Acquisition Partner
2 weeks ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ **Job Description**: The role of the Senior Talent Acquisition Specialist is to be the...
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Operation Manager
7 months ago
Thailand DHL Supply Chain Full time**Responsibilities** To manage the DC of responsibility to ensure smooth and effective operations in order to achieve the set objectives, targets and goals within the set budget. **Requirements**: - Leadership - Understanding of logistics operations - Project management skills - Cross-cultural management skills - Strategic thinking - Negotiation skills -...
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HR Business Partner
1 week ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Lumentum is recruiting for HRBP in our Human Resources department to support operations at...
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Senior Supply Chain IT Analyst
6 days ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Job function: - Specifically, analyze user requirements, procedures, and problems to...
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Sr. Recruitment Supervisor
2 months ago
Thailand Manufacturing & Operations Full timeJob Description Establish and update company recruitment system, achieve recruitment targets. Position Location QCB Thailand **Responsibilities**: Develop and execute staffing plan aligned with business objectives. Establish and update recruitment policy, process, and forms. Fully in charge of recruitment, including people searching, selection, and...
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Accounting Tax Manager
7 months ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ This position will help with the on-going tax issues in Thailand. The short-term goal is...
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Buyer
2 months ago
Thailand Manufacturing & Operations Full timeJob Description Timely purchase order execution in ERP and issuance to suppliers according to purchasing requirements. Responsible for order tracking, escalation management, contract negotiation, and timely delivery of goods or services. Position Location QCB Thailand **Responsibilities**: Generate Purchase Orders (PO) Negotiate contracts with...