Client Support Worker

7 months ago

Thailand Miracles Asia - Phuket, Thailand Full time

Miracles Asia works with adults of all ages in the global community. Miracles Asia has been supporting people and families to recover from addiction and the effects of addiction for many years. We are a team of skilled, passionate, and creative people providing Miracles Asia’s a unique recovery program and services.

We at Miracles Asia empower people and families to learn and thrive. We’re there for people experiencing addiction and work with people with co-occurring mental health disorders. We work to empower people with individualized information, skills, and tools that they will need to live a healthy, happy life beyond rehab.

**Position Purpose**

The Support Worker contributes to the provision of a safe and hospitable environment for clients voluntarily seeking recovery from acute and long-term addiction, by:

- actively supporting clients to identify and commence to achieve their recovery goals
- encouraging and supporting clients to complete their individual Relapse Prevention Plan prior to discharge from residential care
- supporting clients as they experience possible withdrawal and discomfort during the early phase of their recovery, in conjunction with the Therapists and Registered Nurse
- facilitating and encouraging client participation in all program activities; supervising and assisting clients with daily living activities as required

**Provision of Support**
- Helping clients adhere to the program
- Communicate and build supportive relationships with clients to assist them to make best use of their individual program, and to make informed decisions about their future when they leave the service
- Review and discuss progress with the clients in relation to their day-to-day programs and individual Relapse Prevention Plans and inform other Miracles staff of clients’ progress where relevant
- Work with clients to undertake and complete program activities, and assist them to develop, review and implement their individual Relapse Prevention Plans in conjunction with the Clinical Team.

**Support Staff Duties/Responsibilities**
- Client intake upon client arrival: bag checks, completing all necessary forms, etc.
- Orientation for clients of the facility and Miracles' schedule upon admission
- Preparing Program schedule every week
- Preparing morning handover document
- Scheduling online therapists’ 1:1 individual therapy sessions for clients
- Assisting clients to set up their online sessions with their therapist and the psychiatrist
- Weekly half-hour 1:1 support sessions with your caseload of inhouse clients
- Assisting clients to set up their Zoom sessions with the therapists and Dr. Harshal (for the first 2 weeks or until the client is ready to do this on their own) - per shift, a support worker will be
- Facilitating psychoed / relapse prevention groups
- Bag checks upon clients returning from offsite activities
- Making sure technology (Zoom) is set for morning check-in group and evening Miracles Meeting for clients and alumni
- Support staff scheduling (if this is your designated task)
- Bringing clients to the nurse for urine tests and breathalyzer tests (during admission, if randomly needed, upon returning from a non-staff escorted off-site event)
- Overnight shifts, if needed
- Room searches, if needed
- Escorting and/or driving clients to offsite activities
- Scheduling client post-discharge continuing therapy sessions with their Miracles’ therapist and keeping the record
- Proper and timely documentation in Miracles Asia's Electronic Health Records (EHR) system
- Adhering to policies and procedures
- Weekly half-hour 1:1 support sessions with your caseload of aftercare (post-discharge) clients

**Selection Criteria**
- If you are yourself in recovery, a minimum of 2 years of current sobriety.
- Proficiency in ensuring high clinical standards
- Ability to motivate clients for treatment and recovery
- Good interpersonal and communication skills necessary to exchange information and interact with treatment team and provide clients with counseling support and motivation
- Proficient in written and verbal communication
- English proficiency required

**Workplace Relationships**
- Reports to Managing Director and Clinical Director
- Collaborates with other Support Workers, Peer Support Workers, Facilitators of Miracles Asia Activities and Program, and the Clinical Team
- Personal Accountability
- Compliance with Miracles Asia’s values, code of conduct, policies and procedures where relevant
- Work collaboratively with Miracles Asia employees and external stakeholders in accordance with Miracles Asia’s values and professional standards of behavior
- Actively participate in initiatives to maintain, build upon and promote a positive and collaborative workplace
- Identify opportunities to integrate and work collaboratively across teams
- Take reasonable care for your own health and safety, and health and safety of others (to the extent required)

**Compensation**

Salary will sta

  • Overnight Support Worker

    6 months ago

    Thailand Miracles Asia - Phuket, Thailand Full time

    **Miracles Asia - Phuket, Thailand** **This job posting is ONLY OPEN TO THAI CITIZENS.** **Position**:Overnight Support Worker Miracles Asia islooking for an overnight support worker for five (5) overnight shifts per week - 9:00pm to 8:00am. **About Miracles Asia**: Miracles Asia works with adults of all ages from the global community. Miracles Asia has...

  • Assistant Manager, Client Operations Support

    7 months ago

    Thailand Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

  • Client Success Manager

    2 months ago

    Thailand Agency Growth Team Full time

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...

  • Business Development

    2 months ago

    Thailand Union Space Thailand Full time

    **Job Summary**: Key Responsibilities - **Agent Sourcing & Management**: - Identify, evaluate, and onboard new agents and external partners to handle specific client needs. - Maintain relationships with agents to ensure high standards of service and reliability. - Negotiate and manage agent contracts, terms, and expectations. - **Client Solutions...

  • Senior Client Project Manager

    2 days ago

    Thailand Diebold Nixdorf Full time

    Defines the value proposition, work plan, resource needs, timeline and budget for client product and / or service delivery projects. Manages resources (that is, capital requirements and human capital) to achieve project objectives on time, within scope and on budget. Manages delivery of multiple project initiatives to enhance services and level of customer...

  • Freelance Client Service Manager

    6 months ago

    Thailand Klick Health Full time

    **About Klick Health** As a Client Success Manager, you’ll join a dynamic team of client services experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while...

  • Freelance Client Service Manager

    6 months ago

    Thailand Klick Health Full time

    **About Klick Health** As a Project Manager, you’ll join a dynamic team of project manager experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while collaborating...

  • Boutique Client Development Manager

    3 weeks ago

    Thailand Dior Full time

    Position - Retain and Develop Existing Clients: - Implement new client development strategies, initiatives and activities set forth by the regional and local client development management team to do develop, understand clients and enhance their experience. - Proactively interact with clients, build relationships and gain understanding at a personal level to...

  • Client Manager

    6 months ago

    Thailand BSI Full time

    Great that you're thinking about a career with BSI! **Responsibilities**: - Performing online/in-house/public training related to cyber security and compliance, especially for PCI-DSS. - Conduct various cybersecurity assessments such as: Compliance Gap Analyses to comply with local and global standards, privacy rules and regulations such as PCI-DSS, SOC2,...

  • Client Partner, Senior

    7 months ago

    Thailand Infor Full time

    General information- Country - Thailand - City - Remote Location - Job ID - 40194 - Department - Infor Consulting Services - Experience Level - MID_SENIOR_LEVEL - Employment Status - FULL_TIME - Workplace Type - Hybrid - Description & Requirements- Reporting to the Senior Director of Consulting Practice, the Senior Client Partner is primarily responsible for...

  • Assistant Manager, Client Implementation

    8 months ago

    Thailand HSBC Full time

    -Job description - Manage the end-to-end client management process providing a positive and professional onboarding/client experience for customers - Plans, leads, and delivers domestic and regional Cash Management solutions for customers (covering account, liquidity and transactional management and Electronic Banking) for large-scale implementations -...

  • Client Service Associate

    7 months ago

    Thailand TDCX Full time

    **#BeMore** Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** -...

  • Electrical Site Supervisor

    6 months ago

    Thailand Omni International Full time

    **Job Opportunity for Electrical Site Supervisor (METRO Construction)** **Chatujak, Bangkok, Thailand** **Job ID 3171 **Our Client**: Leading international JV METRO consortium in Thailand Employment type: Contract (Construction project) Probation period: 119 Days Working place (Site office): Chatujak, Bangkok Competitive salary Free shuttle bus Medical...

  • Technical Customer Support

    6 months ago

    Thailand ModSquad Full time

    **ModSquad **has partnered with multiple top tier brands/clients across the globe and we need the best of the best in **Technical Customer Support!** Do you have a** Tech Support** background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of...

  • Client Manager

    6 months ago

    Thailand BSI Full time

    Great that you're thinking about a career with BSI! Job Qualification: - Experience (in some) of GRI / one Report / ESG / DJSI / Carbon Footprint / Sustainability Procurement / ECO Design / Sustainability Development for at least 2 years. - Prepare annual sustainability report in accordance with international standards and principles such as set, GRI,...

  • Operations Support

    2 months ago

    Thailand TDCX Full time

    #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

  • Settlement Support Manager

    7 months ago

    Thailand HSBC Full time

    -Job description **Settlement Support Manager - MSS** **GCB 6** *** **Some careers grow faster than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and...

  • General Support

    4 months ago

    Thailand ModSquad Full time

    **ModSquad **has partnered with multiple top tier brands/clients across the globe and we need the best of the best in **Customer Support!** Do you have a **Ticket, Chat and/or Phone** background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest...

  • International Sales Support

    7 months ago

    Thailand บริษัท ดาคอน อินสเป็คชั่น เซอร์วิสเซส จำกัด Full time

    **Qualification** **Person Specification**: - **Ability to work effectively under pressure and to meet challenging targets.**: - **Excellent interpersonal and people-management skills.**: - **Good organizational skills**: - **Efficiency, accuracy, and attention to detail.**: - **Interpersonal relationship skills, ability to communicate with people of...

  • Psychologist

    6 months ago

    Thailand TDCX Full time

    #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...