Recovery Operations

1 week ago


กรงเทพมหานคร, Thailand Shopee Full time

Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Support operations to run smoothly in reverse flow and exception order management flow operations
- Analyze exception order root cause and point of occurrence to reduce number of exception orders
- Identify gaps for improvement in-station parcel compliance and coordinate with relevant teams to improve process more efficiently and effectively
- Manage dispute operations for internal and external SPX operating model
- Reconcile stuck loss to comply with exception process and SOC for liquidation
- Align with CX team on handling process, SLA days from Ops feedback
- Make decision on complicated case from ticket/ stuck order for loss and claim process
- Analyze and report Recovery team OKR and project/ initiatives progress to Team Lead

**Requirements**:

- Bachelor's degree with 1-2 years of related experience
- Ideally from logistics, operations management, or data analysis background
- Strong interpersonal, analytics, and problem-solving skills


  • Recovery Management

    2 weeks ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...


  • กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...


  • กรุงเทพมหานคร, Thailand Kyndryl Full time

    Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • กรุงเทพมหานคร, Thailand Ikano-Retail Full time

    **Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...


  • กรุงเทพมหานคร, Thailand Ikano-Retail Full time

    **คำอธิบายเกี่ยวกับบริษัท** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have...


  • บางนา, กรุงเทพมหานคร, Thailand IKEA Full time

    **Company description** Ikano Retail owns and operates IKEA stores in Singapore, Malaysia, Thailand, Philippines and Mexico. We have an ambitious expansion plan and encourage our people to move between roles and even countries. We are not afraid to take on responsibility. We strive to make a positive impact on people and the planet. We laugh and have fun on...


  • กรุงเทพมหานคร, Thailand LSEG (London Stock Exchange Group) Full time

    Role Responsibilities & Key Accountabilities: - Responsible for BKK infrastructure system operations and support processes supporting business critical services. - Manage vendors who provides support for BKK Data Center rooms to make sure the system operations and support goes smoothly. - Engineer solutions and define tasks for effective and timely...

  • Head of Operations

    3 weeks ago


    กรุงเทพมหานคร, Thailand Meeting Point Asia Full time

    **Job Purpose Overview**: This position is responsible to deliver performance across Meeting Point Service Delivery, In-Destination Sales and all Guest-facing activities. The scope of the role is Reservations & bookings, Operations planning, Service delivery, In-destination sales, Quality control, Customer feedback and Emergency response. This role is...

  • Operations Manager

    1 week ago


    กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Industry**: Telecommunication - ** Job Description**: - 【Roles & Responsibilities】 - Data Center Operations Manager provides leadership, management and strategic vision for the operations of our mission critical facilities environment. - Responsible for ensuring the provision with high level Data Center Service Management, Buildings and Facilities...

  • Noc Operator

    1 week ago


    ห้วยขวาง, กรุงเทพมหานคร, Thailand Playpark Company Limited (บริษัท เพลย์พาร์ค จำกัด) Full time

    **Jobs Descriptions**: - Maintenance and support of all main systems and provide all infrastructure services - Maintain and manage servers and network system like gateway, Router, L2-L3 Switch, Firewall, IDS/IPS, WEB, DNS, Proxy, Mail, etc. - Provide Server performance monitoring and tuning - Troubleshoot server/web farms and network operations system...


  • วัฒนา, กรุงเทพมหานคร, Thailand บริษัท จัดหางาน เน็กซ์ จ๊อบ จำกัด Full time

    รายละเอียดงาน **รูปแบบงาน **:งานประจำ**จำนวนที่รับ **:ไม่ระบุ**สถานที่ปฏิบัติงาน **:กรุงเทพมหานคร(เขตวัฒนา,เขตพญาไท)**เงินเดือน(บาท)...

  • Litigation Manager

    2 weeks ago


    จตุจักร, กรุงเทพมหานคร, Thailand PRTR Full time

    Our Client is an auto finance company with over 20 years of experience in the Automobile Leasing and Hire Purchase business. We increased registered capital to 1,000 million Baht in December 2004 confirming our seat in the Top Leading Specialized Auto Finance Companies. **Job Purpose** - To achieve recovery targets and improve the efficiency of the Debt...


  • ปทุมวัน, กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is the largest holistically integrated district in the heart of Bangkok, to become one of the world’s great metropolises. Conceived under the vision to catalyze, lead progress, and evolve along with Bangkok, One Bangkok will establish a new concept in urban planning. It comprises future workplaces, a new retail loop, luxury residences, five-star...


  • ภาษีเจริญ, กรุงเทพมหานคร, Thailand United Overseas Bank (Thai) PCL - UOB Full time

    To manage all Credit Line Implementation and Loan Transaction in Multi Currency Loan (MCL) System, CDMS System and all loan transaction in Recovery Account System (RAS) to provide timely and effective operations support to Consumer Customers and ensure that the following guidelines are complied with CCRM / CDL Guidelines, Key Risk Control Self Assessment...


  • กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

  • Operations Bangkok

    2 weeks ago


    กรุงเทพมหานคร, Thailand ZIM Full time

    **Responsibilities**: - Daily check estimates of repair and authorize if within local limit - Daily coordinate with Regional MNR for the estimates of repair exceeding local limit - Daily monitor MNR performance of all appointed depots - Responsible for the 3rd parties’ damages recovery - Responsible for the repair mark up - Responsible for the weekly...


  • กรุงเทพมหานคร, Thailand AIG Full time

    1. Handle admin and paper works of Recovery unit i.e. generate auto recovery outstanding list by insurance company for billing (approx. 30 companies each month), generate billing and processing for payment activities / follow up cash receipt issued by Collections for recovery received from third parties, prepare supporting documents and obtain signature from...

  • IT Operator

    2 weeks ago


    กรุงเทพมหานคร, Thailand บริษัท อินช์เคป (ประเทศไทย) จำกัด Full time

    วันนี้ - คุณสมบัติพื้นฐาน - งานตามสัญญาจ้าง รายเดือน/รายปี- 2 - 5 ปี- กรุงเทพมหานคร- ปริญญาตรี- ขึ้นอยู่กับคุณสมบัติและประสบการณ์-...

  • Platform Support

    1 week ago


    จตุจักร, กรุงเทพมหานคร, Thailand Thai Beverage PCL Full time

    Collaborate with cross-functional teams to identify system requirements and enhancements, focusing on stability and scalability. Prioritizing issue and incident based on business needs. Support operational incident raises through service desk team and perform troubleshooting, minimizing downtime and impact on business operations. Oversee IT infrastructure,...

  • Operations Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Applanix Full time

    **Your Title**:Senior Operations Manager** **Job Location**:Ayutthaya, Thailand - Onsite **Our Department**:Operations - Looking for that career defining opportunity, one that allows you to combine all your acquired skills that will enable you to set up our operations and processes at grass roots level and grow your own team from scratch? _ - Trimble is a...