Platform Support
2 weeks ago
Collaborate with cross-functional teams to identify system requirements and enhancements, focusing on stability and scalability.
Prioritizing issue and incident based on business needs.
Support operational incident raises through service desk team and perform troubleshooting, minimizing downtime and impact on business operations.
Oversee IT infrastructure, network performance, and system availability to ensure seamless operation.
Ensure data backups, system security, and disaster recovery plans are in place and regularly tested.
Coordinate with related parties to solving issues and incidents.
Perform ad-hoc tasks.
Bachelor's degree in computer engineering, computer science, or IT-related fields.
Understanding of the software development lifecycle and software development methodologies, version control, testing and QA, and deployment.
Coordinate with product development teams and external parties to solve complex issues.
Good interpersonal and communication skills.
Proven ability to troubleshoot complex issues under pressure, with a focus on quick recovery and minimizing impact.
Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
**Contact Information**: -.
Office of Human Capital.
D2C SERVICES Company Limited.
Vibhavadi Rangsit Road, Ladyao Subdistrict, Chatuchak District, Bangkok 10900.
**Job skills required**: Software Development, Product Development, System Security
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