Human Resources Associate

1 week ago


Thailand United Nations Office for Project Services (HQ) Full time

Background Information - UNOPS

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, Governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner. Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations. With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logístical, technical and management knowledge they need, wherever they need it. A flexible structure and global reach means that we can quickly respond to our partners' needs, while offering the benefits of economies of scale.

**Background - Thailand Multi Country Office (THMCO)**

The Thailand Multi Country Office (THMCO), established in 2017, supports, develops and oversees the UNOPS portfolio of projects in South East Asia and the Pacific. With its head office in Bangkok, the Multi-Country Office comprises five main business units: THMCO Thailand, THMCO Indonesia, THMCO Pacific Operations Cluster, THMCO Papua New Guinea and, THMCO China.

Background Information - Job-specific

Under the direct supervision of the HR Manager and the overall direction of the Head of Support Services as well as the technical guidance of IPAS HR, the HR Associate is responsible for administering and implementing services, plans, and processes covering the array of Human Resources Management service lines for optimal employee and talent management, i.e. recruitment, learning, performance management, transition, organizational development, and contract management. S/he serves as the first contact for internal and external clients in resolving questions on processes and procedures and provision of guidance and information related to HR initiatives and services to a wide range of UNOPS clients.

Functional Responsibilities
- Summary of Functions / Key Results Expected:
- Support to policy development and implementation
- Advisory Services
- Talent Acquisition and Administration
- Team Management
- Knowledge Building and Knowledge Sharing

**1. Support to policy development and implementation**
- Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices.
- Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
- Support the communication of HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

**2. Advisory Services**
- Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Performance Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
- Provide advice and guidance to personnel on administrative procedures, processes and practices.
- Act as liaison between unit and internal and external clients and provides proactive customer service to expedite completion of projects, and provide information.
- As the first face of HR, ensure that new hires' first impressions are positive and that they have all in-processing information completed.
- Advise hiring management and guide personnel on UNOPS recruitment and performance management processes, and learning and development initiatives, resources, and plans.
- Provide advice to supervisors on good practices, policies and procedures in performance management, including managing of underperformance.
- Support the implementation of institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.

**3. Talent Acquisition and Administration**
- Assist in recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy.
- Actively participate in work force planning at the office and project level and guide clients through recruitment and selection processes. Take lead on requisition initiation, longlisting, testing and interviews, formal approvals, selection minutes, reference checking, fee calculation, offers and rejections, and updating recruitment on-line information system.
- Inform and advise UNOPS personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
- Liaise with UNOPS’ HR related groups such as SSC on personnel administration matters and submit transactional HR service data (normally within the ERP system).
- Research precedents and present recommendations to supervisor, taking into account institutionalized ex



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