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Senior Partner Success Manager Bangkok

1 month ago

กรงเทพมหานคร, Thailand Plug and Play Tech Center Full time

**WHO WE ARE**:
Plug and Play is a global innovation platform and venture capital firm. Our mission is to make innovation open to anyone, anywhere. Each year, hundreds of entrepreneurs join our vertical-specific accelerator programs to team up with our corporate members or receive a direct investment from Plug and Play. Plug and Play has over 45 locations across the world and our corporate members include: The Alliance to End Plastic Waste, USAA, Visa, Nationwide, Aflac, Daimler, Ford, Nissan, BP, Johnson & Johnson, Roche, Pfizer, Walmart, Coca Cola, Adidas, and over 500 more. Plug and Play’s corporate members utilize Plug and Play to identify the best startups to meet their challenges. Plug and Play’s proven investment track record includes Honey, Guardant Health, ApplyBoard, BigID, Kustomer, Rappi, Flutterwave, Hippo, PayPal, Lending Club, Dropbox, and many more.

**WHO WE’RE LOOKING FOR**:
We’re an exceptional team with international backgrounds in technology and entrepreneurship and we’re growing rapidly to deliver on our mission. We’re actively seeking an Innovation Consultant acting as Senior Partner Success Manager to be the link between the innovation teams of our Corporate Partners and startups.

**HOW YOU WILL MAKE A DIFFERENCE**:

- Be responsible for our corporate partners and lead the process to address our clients innovation goals to achieve the highest level of client satisfaction.
- Build trusted relationships with key stakeholders within our partner organizations to generate adoption, renewals, and new revenue opportunities.
- Develop a comprehensive understanding of our corporate partners innovation challenges, focus areas and technology interests
- Initiate projects between business units and startups with the goal to implement technologies into the companies products, processes and services
- Increase corporate engagement by managing events, tracking participation and designing new concepts and formats for client activities
- Devise engagement plans that consider partner business goals, internal organization structures, and map products and services to achieve these goals.
- Drive escalation of client issues, coordinate key resources in the escalation process, and assist with client issues through resolution.
- Consult our partners in their innovation strategies and navigate them through the global innovation ecosystem.
- Organize and execute innovation formats, workshops and new projects (e.g. Design Thinking, Scrum, Innovation Workshops, Tech Roundtables...)

**REQUIRED EXPERIENCE**:

- Bachelor or Master degree in business, technology, innovation, engineering, or other related fields.
- First work experience in a client facing or account management role.
- Work experience in innovation/technology management, consulting and/or project management will be a plus.
- Highly motivated and committed, entrepreneurial character, strong self-drive and able to work with limited supervision.
- Results oriented, strong willingness to learn and improve.
- Detail oriented, highly organized, and comfortable working in a fast-paced environment.
- Strong process and analytical skills to identify inefficiencies and create improvements.
- Excellent communication skills and proficiency in public speaking. Ability to effectively influence both within the organization and with our external partners
- Positive, open mindset and energetic.
- Good listener, analytical character, motivating leader and good team player.
- **Plug and Play's global attendance policy: 3 days at the office, 2 days home.