Territory Manager

2 months ago


กรงเทพมหานคร, Thailand Shell Full time

**The Role**:
**What’s the role?**

You will be responsible for managing the relationship between Shell and Retailer at site level, ensuring consistent delivery of the Shell Customer Commitment - sales & all operation standards.
- Depending on the operating platform, identify gaps in all aspects of site performance (including HSSE, service and people) for sites in geographical area (territory), advise or offer Retailers Shell-recommended tools, processes, and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer and Shell.
- Maximize all sales development potential whilst protecting Shell's interests, through the coaching and motivating of Retailers. Participate in Attraction and Selection of the right Retailers.
- Through coaching, supporting and Performance Management of Retailers to deliver the basics and higher performance. Manage and maintain positive Retailer relationships, supporting Retailers to achieve and maintain top class site performance (including counseling to underperforming sites) Deliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans.
- Ensure Retailers implement all areas of the Customer Commitment and ensure compliance with the Site Operations/HSSE standards, contracts, and manuals. Ensuring that Retailers' actions do not damage Shell's Reputation, ensuring that the Retailer Trains and Develops their staff, and understands the importance of People in delivering the Customer Commitment

More specifically, your accountabilities include the following:
Customers:

- Use People Make the Difference Real Program to drive right behaviors and actions that result in providing customer a 'Treated Like a Guest' experience on sites
- Ensure consistent delivery of Customer Commitment by managing contract compliance using the Territory Manager Site Review (TMSR)
- Ensure and monitor dispensation of correct quality and quantity of products through retail outlets and promote and monitor high standards of customer service, merchandizing and general operations at retail outlets.
- Manage customer complaints for sites in the respective territory

People:

- Coach, support and advise Retailers using the appropriate tools (thereby closing any identified gaps to the Customer Commitment)
- Ensuring that the Retailer Trains and Develops their staff, and understands the importance of People in delivering the Customer Commitment, sharing, and coaching on Shell tools and processes as appropriate

Shareholder:

- To manage the territory assigned in terms of Sales, Network management, marketing, and handling problems of Franchisees/Dealers and
- Act as a business consultant to Retailers on proper management of retail outlets on working capital & inventory management, product loss management, inventory shrinkage, merchandizing and indenting payment terms
- Set Retailer Business Plans to deliver to achieve volumetric and gross margin targets of AGO, MOGAS, Premium Fuels(V-Power), lubes and other NFR e.g., Select & Deli Café represented in annual T&R
- Identify underperforming sites and take corrective measures to increase Efficiency index of Motor fuels.

HSSE:

- Develop and maintain a strong HSSE culture within territory
- Check on the compliance of safety regulation and procedures by the dealer and his staff at the station and contribute to the development of a proactive HSSE culture to ensure 100% HSSE compliance as per SPL standard

Operational Excellence:

- Plan and conduct site visits in accordance with Call Planning Cycle tool
- Develop a touring plan for the territory monthly, and communicate it to the regional sales manager in advance
- Develop OPA prior to site visit, record actions agreed during the visit in Site Visit Record (SVR) and submit both to regional focal point for corporate memory
- Implement actions to improve customer experience and brand metrics like Net Promoter Score, Treated Like a Guest assessment and Site essential review gauged through Mystery Motorist Program (MMP), Visual Identity Site Assessment (VISA) and Site Facilities Assessment (SFA).
- Implementation and ongoing support of Marketing and Network initiatives

**What we need from you**
- You must have at least a Bachelor’s degree and minimum 5 years of relevant work experience.
- Strong experience in Sales.
- Proactive and a risk-taker but strictly within HSSE standards.
- Possess strong commercial acumen, good analytical, high stakeholder & communication skills.
- Fluent in both Thai and English Communication skills including writing, speaking, and reading.

**Company description**

Shell’s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai


  • Territory Manager

    4 weeks ago


    กรุงเทพมหานคร, Thailand Shell Full time

    **The Role**: **What’s the role?** You will be responsible for managing the relationship between Shell and Retailer at site level, ensuring consistent delivery of the Shell Customer Commitment - sales & all operation standards. - Depending on the operating platform, identify gaps in all aspects of site performance (including HSSE, service and people) for...

  • Territory Manager

    4 weeks ago


    กรุงเทพมหานคร, Thailand The Shell Company of Thailand Limited (SCOT) Full time

    Depending on the operating platform, identify gaps in all aspects of site performance (including HSSE, service and people) for sites in geographical area (territory), advise or offer Retailers Shell-recommended tools, processes, and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the...


  • กรุงเทพมหานคร, Thailand iZeno Full time

    Why choose iZeno? - With leading presence in the region, headquartered in Singapore and operation in Malaysia, Indonesia, Thailand and Philippines, no project is too complex for us, and our team is always ready for a new challenge. Role Responsibilities: - Manage inbound leads from various channels; principal vendors, events and trade shows, digital...

  • Territory Manager

    3 weeks ago


    กรุงเทพมหานคร, Thailand Veeam Software Full time

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform...


  • กรุงเทพมหานคร, Thailand Qlik Full time

    What makes us Qlik Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 13 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone - at any skill...


  • กรุงเทพมหานคร, Thailand Check Point Software Technologies Ltd. Full time

    **Your Team**: We are looking for a Territory Account Manager to join our growing APAC Sales team. As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by...


  • กรุงเทพมหานคร, Thailand Adecco Full time

    สถานที่ทำงาน - Bangkok - ประเภทของงาน - พนักงานประจำ - เงินเดือน - 90,000-100,000 ฿ - หมวดหมู่งาน - งานด้านวิทยาศาสตร์ชีวภาพและอุตสาหกรรมยา -...

  • Territory Sales Lead

    4 weeks ago


    กรุงเทพมหานคร, Thailand Red Hat Software Full time

    About the job: The Red Hat Commercial Sales team is looking for a Territory Sales Lead to join us in Bangkok, Thailand. In this role, you will be responsible for business planning, forecasting, and sales delivery. You will work with our regional Sales and Ecosystem leadership to choose and align partners against sales pods to achieve sales objectives for...


  • กรุงเทพมหานคร, Thailand SAP Full time

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • กรุงเทพมหานคร, Thailand Kennametal, Inc. Full time

    **_About Kennametal_** **Responsibilities**: - Relay go - to-market and other sales strategy from upper management and cascade to teams. - Promote new product campaigns with team from top down. - Approve monthly team expenses. - Forecast future industry and business and create monthly sales projections with high accuracy. - Follow up quarterly sales quota...


  • กรุงเทพมหานคร, Thailand Veeam Software Full time

    Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform...


  • กรุงเทพมหานคร, Thailand Reckitt Full time

    Want to find your own way to drive results? As a Territory Development Manager with Reckitt, you’ll have the freedom to create the sales role you’ve always wanted.**Territory Development Manager** **Bangkok, Bangkok** **Competitive Salary & excellent benefits package** - You’ll set the direction we need to deliver outstanding results. You’ll focus...

  • Territory Executive

    2 weeks ago


    กรุงเทพมหานคร, Thailand Hill's Pet Nutrition Full time

    No Relocation Assistance Offered 153689 - Bangkok, Bangkok, Thailand **Job Title: **Territory Executive BKK** **Job Function**: **Customer Development** - **Hill's (Thailand)** **Job Summary** **Provide a direct interface with veterinary professionals at the practice level to ensure the highest levels of** **veterinary endorsement for Hill’s Pet...


  • กรุงเทพมหานคร, Thailand Fluke Full time

    As a Territory Sales Manager you’ll own and execute a territory business plan that will see you hitting your sales targets, growing market share and distribution and adding value to our customers and partners. Using market insights, competitive intel and data you’ll identify new business opportunities and potential for growth whilst building strong...


  • กรุงเทพมหานคร, Thailand Autodesk Full time

    Job Requisition ID # - 23WD71083 Territory Account Sales Executive Position Overview The Territory Account Sales Manager is responsible for expanding new business and renewals in key accounts to meet/exceed financial and business objectives. This job is assigned a sales quota and performance is measured by meeting or exceedingly quarterly and annual...


  • กรุงเทพมหานคร, Thailand ABB Full time

    **Indochina Territory Sales Manager Energy Solutions**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...


  • กรุงเทพมหานคร, Thailand Sophos Full time

    **About Us** - The Territory Account Executive (TAE) will manage an assigned territory in support of the Mid-Market and enterprise segment selling directly to customers in a given territory, fulfilling through the channel. You will actively generate and pursue leads and opportunities to achieve sales quotas. You will create, execute, and maintain the...


  • ปทุมวัน, กรุงเทพมหานคร, Thailand Cook Group Full time

    Overview: This position is responsible for the development and performance of Vascular sales activities in Thailand. He/she shall be a resource to the doctors and hospitals towards the achievement of maximum profitability and growth in line with company vision and values. He/she is expected to establish business plan and sales strategy to expand the customer...


  • กรุงเทพมหานคร, Thailand Hill's Pet Nutrition Full time

    No Relocation Assistance Offered 159334 - Bangkok, Bangkok, Thailand **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...


  • กรุงเทพมหานคร, Thailand Cisco Systems Full time

    Why you'll love Cisco We change the World, and you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything imaginable, from entertainment, healthcare, and education, to...