Customer Care Representative

6 months ago


หวยขวาง กรงเทพมหานคร, Thailand PRTR Full time

Our client is a chemical scent business. Flavoring Chemicals Wholesale of industrial chemicals.
- Receiving and entering orders, Invoicing in SAP, respecting order entry procedures & KPI.
- Providing the necessary support to customers and affiliates to meet customer requests
- Communicating to customers about orders & shipments and also arranging shipping documents and/or other mandatory documents for import clearance.
- Coordinating with the various departments to ensure departures and deliveries.
- Being responsible for the other customer care activities.
- Managing internal and external customer problems, complaints, and feedback.
- Handling returned products from customers ex. Quality issue.
- Issuing credit and debit notes if necessary.
- Adapting communication methods to the emergency and the problem.
- Identifying opportunities for improvement within Customer Care.
- Working Mon-Fri time 8.30-17.30.
- 1 year employment contract, with consideration for contract renewal.

**Your professional profile includes**
- Bachelor’s degree.
- Experience in customer service, order management, or sales administration of at least 3 years.
- Fluent in English.
- A thoughtful personality with skill, customer-oriented problem-solving skill attitude, and preciseness.
- Individual contributors, Work independently, Vocal, and able to share with the team.
- Experience in knowledge transfer activity is an advantage.

**Benefits**
- Social security
- Health insurance



  • กรุงเทพมหานคร, Thailand Givaudan Full time

    Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...


  • ห้วยขวาง, กรุงเทพมหานคร, Thailand บริษัท เฟดเดอรัล เอ็กซ์เพรส (ประเทศไทย) จำกัด Full time

    Customer Experience Representatives (เจ้าหน้าที่บริการลูกค้าทางโทรศัพท์) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตห้วยขวาง) สาขาอาชีพหลัก :...

  • Health Representative

    3 months ago


    กรุงเทพมหานคร, Thailand Pfizer Full time

    Product : Vaccine & Antibiotic ROLE SUMMARY Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical...

  • Health Representative

    6 months ago


    กรุงเทพมหานคร, Thailand Pfizer Full time

    Area : Chula ROLE SUMMARY Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as...

  • Health Representative

    6 months ago


    กรุงเทพมหานคร, Thailand Pfizer Full time

    Product: Cardiovascular Area: PGH,BH area ROLE SUMMARY Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The Heath Representative will draw on healthcare knowledge and understanding of the health and...


  • กรุงเทพมหานคร, Thailand Markem-Imaje Full time

    **The Role** The Customer Care Supervisor is responsible for Printer order, and Service Contract conversions. Also overseeing CRM enhancing operational efficiency, and ensuring optimal customer satisfaction. This role involves managing CRM processes, ensuring effective service contract management, and driving improvements in operational workflows. **What...


  • ลาดกระบัง, กรุงเทพมหานคร, Thailand Arxada Full time

    Arxada is a global specialty chemicals business that’s committed to solving the world’s toughest preservation challenges through better science. With a proud history of innovation dating back more than a century, we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the...


  • กรุงเทพมหานคร, Thailand Pfizer Full time

    ROLE SUMMARY Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the...

  • Health Representative

    6 months ago


    กรุงเทพมหานคร, Thailand Pfizer Full time

    Product : Comirnaty ROLE SUMMARY Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well...


  • กรุงเทพมหานคร, Thailand Pfizer Full time

    ROLE SUMMARY Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the...

  • Health Representative

    4 weeks ago


    กรุงเทพมหานคร, Thailand Pfizer Full time

    Product : Eliquis, Nurtec, Vyndamax and Normetec ROLE SUMMARY Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The Heath Representative will draw on healthcare knowledge and understanding of the health and...

  • Data Analyst

    6 months ago


    กรุงเทพมหานคร, Thailand Rabbit Care Full time

    **Rabbit Care** is Thailands No.1 marketplace for insurance (life & non-life insurance broker) and financial products (loan & credit card advice). **Our Mission** is to exceed customer expectations through our digital platform and care center. We offer consumers a much improved buying experience, driven by wide selection of products from 70+ partners,...

  • Customer Care Manager

    2 months ago


    กรุงเทพมหานคร, Thailand FrieslandCampina Full time

    Responsible for customer care team management including capability development, deliver high customer service level, strategy building for overall Customer Care department, contributing to company strategy. Lead Order to Cash Process to deliver service level to meet internal & external expectation and connect with Global community to improve either process...

  • Health Representative

    3 weeks ago


    กรุงเทพมหานคร, Thailand Pfizer (Thailand) Limited Full time

    Central to the Health Representative s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals patient care. The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so...

  • Health Representative

    6 months ago


    กรุงเทพมหานคร, Thailand Pfizer Full time

    Product : Vaccine Area : Chula Hospital, BNH & Bangkok Christian ROLE SUMMARY Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The Heath Representative will draw on healthcare knowledge and understanding of...


  • กรุงเทพมหานคร, Thailand April Asia Pacific Full time

    For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are to make sure they have access to the best...

  • Health Representative

    3 weeks ago


    กรุงเทพมหานคร, Thailand Pfizer Full time

    Product : Vaccine Prevnar 13, Zithromax Area: Bangkok (Siriraj, Chula, Samitivej) ROLE SUMMARY - Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. - The Heath Representative will draw on healthcare knowledge...

  • Health Representative

    3 months ago


    กรุงเทพมหานคร, Thailand Pfizer Full time

    Product : Oncology & Rare Desease Area: รพ. จุฬาภรณ์ / ธรรมศาสตร์ / ภูมิพล ROLE SUMMARY Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The Heath...