Manager, Head of Cx

Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

We are seeking a CX Content Strategist to lead the development, implementation, and management of content guidelines and frameworks for our digital products. This role is critical in ensuring a cohesive and engaging customer experience across all touchpoints by crafting scalable content strategies. While this position does not involve direct content...

**Company Description** The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market. Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The...

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all,...

Department- LevelExperienced (Team Lead)- LocationThailand - Bangkok- Monitor CX efficiency matrices (E2E resolution time; Backlog; agent productivity; AR) - Work with internal stakeholders within CS and SPX to improve efficiency & quality - Support workforce short / mid-term planning against volume forecasts and key change milestones - Support process...

**Job Description**: COMPANY PROFILE: WHO WE ARE LOOKING FOR: We have an exciting position available to join our Asia-Pacific Dealer Development and Customer Experience regional team. As CRM & Customer Experience Project Manager you will play an active role in developing, delivering and governing key processes in the field of Customer and Dealer...

The Customer Experience product team leads customer-focused initiatives for TrueMoney’s mobile e-wallet and engages with other product managers to represent the interests of our customers during product development with a proven track record of delivering exceptional customer experiences and building positive relationships with product and design...

Provide support to CR Head in the delivery of businesses, assets and projects agenda in Thailand. Co-own the development and the delivery of Corporate Relations Functional Plan in Thailand. Deepen and expand Shell's sphere of presence and influence via forums, organized events, and traditional and digital media spaces including amongst influencers, online...

Our people are **ambitious and humble**, believing in what they do and convinced that our purpose is **shaping a world of trust. **With **responsibility **and **openness**, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark **in shaping...

For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they can access the best care. **Are you an...

Develop overall CX strategy including Customer Value Proposition (CVP) and omni-channel strategy catering for target segment. Oversee the design of end-to-end customer journey based on customer insights to ensure best customer experience across FWD. Drive execution of CX related initiatives and ensure alignment of all customer related initiatives. Coach and...

Develop short-term & long-term BCM strategies. Advice to BUs on the development of BCM. Support Recovery Director and BCM Task force. Assist BCM team head to develop short-term and long-term Business Continuity Management strategies and programs for UOB (Thai) that align with UOB Group s strategy in response to the organizational challenges and as well as...

**Head of Project Management** **OOZOU is hiring strong a Head of Project Management to work onsite in our Bangkok office.**: **As a Head of Project Management, ensures that projects are completed to specification, within an established time frame and agreed budget as well as the improvement of all aspects of project planning and people...

Company Description Ugam, a Merkle company, is a leading analytics and technology services company. Our customer-centric approach delivers impactful business results for large corporations by leveraging data, technology, and expertise. We consistently deliver superior, impactful results through the right blend of human intelligence and AI. With 4600+ people...

For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they have access the best care available. **Are you...

Leading Pan-Asian Insurer. Insurance project/industry are preferred. Open for External Auditor from Big 4. Assist the Lead business audits to provide key stakeholders including management and board audit committee, assurance regarding financial, operational, and compliance objectives of the organization. Assist an audit project lead to conduct the full audit...

For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they can access the best care. Are you an...

For over 30 years, APRIL International Care has specialized in providing international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members to ensure they can access the best care. Are you an...

About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims...

Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to...