Warehouse Inbound Lead
5 days ago
Department Operations
- LevelExperienced (Individual Contributor)
- LocationThailand - Bangkok
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Manage all inbound operations on a wide range of products and storage and warehousing
- Ensure all inbound team perform tasks to meet KPIs and SLA as well as evaluate and improve their performance
- Co-ordinate with warehouse internal and external team such as Sourcing, Regional and others related teams to ensure smooth arrival and Inbounding of all shipment to warehouse
- Assist Inbound Team Lead for the development, establishment and implementation of innovative and cost reduction projects aligned with the company strategic direction.
- To control and monitor the process and propose improvements that can give performance gains to the team
- Instruct, encourage, motivate and evaluate associates; take disciplinary actions as necessary
- Implement safety, health and environmental protection regulations as part of legislation
- Responsible for department meeting such as weekly monthly and yearly meeting
- Overall management of product arrival and shipment
- Create a positive and collaborative team environment by setting and regularly reviewing the achievement of team goals.
- To perform any other duties assigned by the manager
**Requirements**:
- Bachelor’s Degree or higher in Logistic management, supply chain or any related field
- At least 3 years of working experience in Warehousing (e-commerce is highly preferred)
- Warehouse management and Logistics Supply Chain Knowledge will be advantaged
- Be able to communicate in English
- Problem solving skills and Conflict management
- Ability to work under deadlines and pressure
- Good interpersonal, communication and negotiation skills.
- Good team player
- Proficient with Microsoft Excel
- Able to work on shift and day-off when required
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