Customer Relations Manager
5 months ago
เมื่อวานนี้
- คุณสมบัติพื้นฐาน
- งานประจำ- 3 - 12 ปี- ชลบุรี- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้- หน้าที่และความรับผิดชอบ
- Responsible for customer relationships after the sale process is complete.
- Develop customer relations strategy, improve tenant’sdatabase to ensure customers are satisfied with company product and service.
- Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Monitor lease to ensure all leased are renewed prior to lease expiration
- Negotiate renewal rental rate and close deal.
- Act as point of contact for complaints and escalate issues as appropriate
- Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved.
- Assist tenants for building handover and takeover.
- Work with marketing and engineering team to translate customer needs into technical design for product and service improvement.
- คุณสมบัติ
- Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields.(GPA > 3.00)
- Excellent communication in English(TOEIC 700)
- Good communication in Japanese (N1 or N2)
- At least 3 years working experiences in customer services or related fields.
- Pleasant personality and interpersonal skills, service minded and outgoing.
- Excellent presentation skill,
- Possess Leadership skill and Teamwork Oriented.
- Problem Solving and Critical Thinking Skills, Negotiate Skills
- Flexible, able to work outside office hours if required.
ดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- Lunch
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ค่าที่พัก (ต่างจังหวัด)
- ค่าทุนการศึกษา
- ค่ายินดีมงคลสมรส
- ค่าเบี้ยเลี้ยง
- ค่าเสื่อมยานพาหนะ
- ค่าโทรศัพท์
- ทำงานที่บ้าน
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- ลาบวช
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- เงินช่วยเหลือฌาปนกิจ
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสตามผลงาน/ผลประกอบการ
- โบนัสประจำปี
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