Customer Success Manager

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

**Role Overview** **Goals**: - ** Client Success**: All clients must be DELIGHTED with Revinate and our service, not just satisfied. - ** Client Management**: CSMs are the single point of contact for their assigned accounts and will work best in a dynamic, technology-driven environment to effectively manage a high velocity of activity. - ** Renewals**:...

**Customer Success Manager (Based in Thailand)** - Managed specific projects, controlled project progress and risks, and ensured the completion of implementation work on time and quality; - Ensure the stable operation of products, and fulfill the maintenance service commitment for specific customers through high-quality after-sales support; - Promote...

**AppsFlyer** - Thailand - Unspecified **ABOUT COMPANY** AppsFlyer is a mobile advertising measurement platform that allows app marketers to measure their user acquisition campaigns in real-time. **JOB DESCRIPTION** **This is a unique opportunity to be one of AppsFlyer’s dedicated customer success managers with our amazing clients in the Asia Pacific...

**Location: Bangkok (Thailand)** **Responsibilities: **Customer Operational Account Management**: - The Customer Success Manager will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew exiting contracts, as...

This is a remote position in Thailand. In this role, you'll manage direct sales, nurture channel partnerships, and ensure our customers succeed with our software solutions. Key Responsibilities: **Direct Sales Management** - Develop and manage a pipeline of leads and opportunities. - Engage with prospective customers, converting leads into successful...

Cargobase is looking for a **Customer Success Executive** to help us realize our growth ambitions in the Thailand market. The Cargobase Transportation Management System transforms how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to...

**Ematic Solutions Pte. Ltd.** - Thailand - Salary (THB) 28K - 32K **SKILLS REQUIRED** Business Development, Customer Retention, Digital Marketing **ABOUT COMPANY** Ready for your next career move in digital marketing and AI? Believe in working smart, and want to have fun doing it? Ematic Solutions might just be the place for you! **JOB...

Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...

This role is responsible for working with other sales colleagues and other internal stakeholders to drive the adoption of KYC & Data Apps solutions, with the goal of improving the overall customer experience to help drive growth and customer loyalty, helping clients to realize value in our offering and achieve their desired outcomes. - Meet or exceed...

**Overview**: **Salary**: 50,000 THB ~ 80,000 THB**Industry**: Software, Web Service[Responsibility] Strive for success of existing Japanese customer's onboarding who have implemented by delivering the value of the service and establishing the service to become an indispensable business infrastructure. ・Client Relationship Management Serve as the primary...

**In this position you will.... lead and implement customer engagement strategies to improve satisfaction and retention. You will manage and monitor key performance indicators (KPIs) related to claim processes, customer engagement and satisfaction, report on progress to operations head in local and regional, and work closely with cross-functional teams to...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Team and Role Introduction - The Customer Experience (CX) team is responsible for steering and improving the overall Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT), and our objective is to ensure that customers...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Company Introduction - Founded in 2012, Lazada Group is the leading e-commerce platform in Southeast Asia. It is accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments...

Location: **Thailand** - Department: Customer Service- Location: Thailand- The Customer Experience (CX) team is responsible for improving end to end journey experience for our customers (buyers and sellers) on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform. - You will lead strategic,...

**In this position you will.... Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these insights to present actionable reports to local and regional Operations Heads, collaborate closely...

Bangkok Full Time and Permanent Hospitality Industry Negotiable 02 634 8884 **Responsibilities**: Handle customer inquiries, complaints, claims, and service guarantee requests promptly and accurately. Provide assistance and solutions regarding products and services through multiple communication channels, including incoming calls, LINE, and other...

Location: **Thailand** - Department: Customer Service- Location: Thailand- The Customer Experience (CX) team is responsible for steering and improving the overall Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT), and our objective is to ensure that customers have a flawless and effortless...

ห **น้าที่ความรับผิดชอบ**:R esponsiblities: - versee and manage the customer support team, ensuring high performance, engagement, and development of team members. - trategy Development: Develop and implement customer support strategies that enhance the customer experience and drive satisfaction. - erformance...

**Responsibilities**: - Manage Freezone bonded or any other tax privileges by setting up good managing processes, workflows and training to supply chain department - Manage all import / export business, drive logistics process continual improvement to increase efficiency and ensure customs clearance in compliance with customer policies. - Reviews shipping...