Line Haul Operations

7 months ago


กรงเทพมหานคร, Thailand Shopee Full time

DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Planning daily truck usage to support daily operation
- Coordinate with Allmile hubs to inform daily operation issue and managing resource
- Coordinate with subcontractor company to inform or adjust number of truck needed
- Reconcile and create Daily truck usage report or any other report.
- Tracking and Monitoring all return routes in GBKK daily
- Support Case Lost and LH when parcel status pending on FM Shuttle

**Requirements**:

- Having a sense of problem solving and root causing finding
- Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders
- Can-do attitude, Ability to work under pressure and in a dynamic fast-paced environment
- Can dig deeper in root-cause
- Moderate in Microsoft office skills
- Be able to work 6 days and night time (depend on assigned shift)
- Having basic knowledge in transport operation and planning is a plus
- Can do attitude
- Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders


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