Security Manager

3 days ago

เชยงใหม, Thailand IHG Full time

**About us**
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

InterContinental Chiang Mai Mae Ping is a 5 star luxury Hotel located at the heart of Chiang Mai city.

At the moment we're looking for a Security Manager to join our unique, grand and extraordinary pre-opening team at InterContinental Chiang Mai Mae Ping.

**Your day to day**
Main responsibilities:

- Establish good communication and good will with informal leaders and relevant members of local community, goverment institutions and various internal departments.
- Ensure all patrolling, inspection and escort duties are performed to a high standard
- Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
- Supervise emergency drills
- Oversee the security department including layout of security personnel and their detailed and regular training
- Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures
- Coordinate with the local investigator in crimes & accident handling and investigating
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Assists in planning for future Security & Third party contractual staffing needs
- Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation Ensures training needs analysis of Security staff is carried out and training programmes are designed and implemented to meet needs
- Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
- Be familiar with IHG and the properties’ fire life & safety guidelines and actively support them, first aid, fire and emergency procedures and operate equipment safely and sensibly
- Log security incidents and accidents in accordance with hotel requirements a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Perform any other duties which may be assigned by the management from time to time.

**What we need from you**
Ideally you will have:

- Degree from a university in Security Management or related field
- Minimum of 5 years working experience in the international 5* luxury hotel
- High level of passion, enthusiasm and drive for results
- Charismatic leader who can inspire, motivate all Colleagues
- Excellent communication skills across all mediums - presentation, telephone, correspondence, face to face etc. in English and preferably Portuguese speaking
- Strong interpersonal skills to develop and foster beneficial relationships
- Ambitious and eager to learn, grow and further develop own career
- High level of common sense and high skill of problem solving and decision making
- Able to travel on frequent basis and culturally adaptable
- Pro-active approach, and the ability to meet deadlines
- Strategic Thinker.

**What we offer**
In return we will offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you Room to be yourself.

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

We are an equal opportunity employer.

Job Reference: EMEAA

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