Service Desk Manager

1 week ago


เชยงใหม, Thailand บริษัท โมวาซี่ จำกัด Full time

1.Responsible to plan, manage and direct the activities of the Service Desk team.
2.Responsible to assist and support technical staff with customer communication and issue resolution.
3.Responsible to plan technical equipment purchasing and manage inventory / equipment deployment.
4.Responsible to meet Service Level Agreement requirements for customers.
5.Responsible to provide documentation and reporting for service desk operations.
6.Responsible to oversee the service desk ticket queues.
7.Responsible to plan and manage medium to large support and maintenance projects.
8.Responsible to maintain quality assurance checking of supported systems.

ประกันสังคม,ชุดพนักงาน,ประกันกลุ่ม, กองทุนสำรองเลี้ยงชีพ เป็นต้น

ปริญญาตรี

3 ปีขึ้นไป

1.Experience in managing service desk staff.

2.Familiar with technical systems including Microsoft, Apple and 3rd party systems.

3.Successful project management experience.

Security / Infrastructure / Consulting



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