Customer Support Agent

**MAIN PURPOSE** The main purpose of the customer sales agent is to deliver the full spectrum of customer operations (50% of the time) for import and export coordination of shipments and administrative support, while dedicating an equal focus (50% of the time) to sales lead generation and prospect conversion to drive the success of The Freight Services -...

As a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. **These are your responsibilities**: - Manage player expectations by providing timely updates and...

Identify customer needs and help customers use specific features. Maintain quality service while ensuring continuous productivity contribution. Follow up with customers to make sure that their concerns, including technical issues, are well addressed. Follow up on updates to our internal databases, SOPs, policies, and technical information. Review issues in...

**Your Responsibilities** - Support of sales force in daily work - Contract business by telephone to introduce company product and service as per assigned - Gather information of potential customer and provide to sales team - Efficiently respond to customer inquiries and other request for existing and new customers within given timeframes - Procure freight...

The company established in 1992, provides a comprehensive range of shipping, logistics and distribution service from ship agency to air and sea freight, project logistics, oil & gas support, customs clearance, 3PL and warehousing. **Responsibilities**: - Key import/export declaration form by paperless system. - Have experience in import customs clearance...

วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 0 - 5 ปี- กรุงเทพมหานคร- ปริญญาตรี- สามารถเจรจาต่อรองได้- หน้าที่และความรับผิดชอบ - Coordinate with shipping agent for customs...

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our...

As Reservations Agent you will directly support team in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

As Reservations Agent you will directly support team in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of...

Bartender & Customer Service Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตวัฒนา) สาขาอาชีพหลัก :...

Digital Customer Service Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตราชเทวี) สาขาอาชีพหลัก : บริการลูกค้า/ลูกค้าสัมพันธ์/Call Center...

Responsibilities for this position may include but are not limited to:Order to Cash, the position is the primary point of contact for Retail, Commercial & Industrial (C&I), Lubricant and Fleet card accounts. -Responsible for receiving and processing orders for Fuel and Lubricant customers. -Handling fleet card inquiries and managing card operation support...

Function Customer Experience Location Bangkok, TH Reference Contract type Permanent Working time Full Time **Summary** Reporting to the VP Customer Experience, the Customer Support Manager (CSM) will be responsible for managing the relationship with a portfolio of customers in his or her region. The expectation is that the CSM(s) will be the...

Job ID 51060 Business Others Job Detail ・Provide basic support for clients (e.g. Vendor account creation in the system) ・Provide technical support and answer questions from clients over the phone ・Support vendors of clients by answering questions and provide technical support over the phone ・Support invoice processing (e.g. scan, data entry, etc.)...

**Driving the Quality of Outsourced Agents**: Enhance agent performance through targeted quality initiatives. **Designing Analytical Frameworks**: Identify performance gaps through data analysis. **Collaborating with Outsourced QA**: Work closely to address and close performance gaps among agents. **Creating Monitoring Frameworks**: Develop strategies for...

We are seeking a dynamic and result-driven Head of Customer Support to lead our customer support team. This role is perfect for a professional passionate about customer service excellence and eager to grow within a tech-driven environment. This role is to elevate the customer experience through world-class standard of customer service from general customers,...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

**We are looking for a Customer Service Representative - Reefer that will handle the following**: **Main Purpose of the Role** To perform End-to-End customer service activities to our high-yielding Reefer customers and provide maximum customer satisfaction so as to ensure future support from the customers. **Major areas of responsibility** **Booking...