Tour Operator Sales Lead Coordination Manager
6 months ago
**Tour Operator Sales Lead Coordination Manager**:
**Focus: Lead Distribution & Qualification**
**Company Overview**:
**Job Brief**:
**Responsibilities**:
- Initiate communication with clients to clarify their needs or gather additional information, ensuring a smooth transition to sales consultations.
- Collaborate closely with the marketing team to evaluate the effectiveness of marketing campaigns, identifying successful strategies and areas for improvement in lead generation.
- Maintain and periodically update customer records to ensure accuracy and relevancy.
- Serve as a point of contact for customer feedback, sharing insights with internal teams to drive continuous improvement in service delivery.
- Generate and submit detailed monthly reports on lead distribution and outcomes, offering a transparent overview of the sales funnel.
- Stay up to date on new developments within the golf travel sector, including emerging destinations, suppliers, and courses, enriching the knowledge base for team and customers alike.
**Requirements**:
- Demonstrable experience in a similar role, preferably within the sales or marketing domain of the travel industry.
- Excellent command of the English language, both written and spoken, is essential for engaging with our global clientele.
- Proficiency in using CRM software and MS Office suite, with an ability to quickly adapt to new technologies.
- A strong understanding of sales performance metrics and the ability to interpret these metrics to optimize sales strategies.
- Exceptional organizational skills, with an aptitude for multitasking and meeting tight deadlines without compromising the quality of work.
- A collaborative team player who brings dedication and enthusiasm to the role.
- A certification or degree in Marketing, Sales, or a related field is preferred but not mandatory.
- A keen interest in golf, combined with a solid understanding of the travel industry, particularly in the context of inbound travel to Southeast Asia.
**Application Process**:
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