Ecommerce Manager

2 weeks ago


กรงเทพมหานคร, Thailand Adecco Full time

**About the Company**:
Our client stands as Thailand's premier manufacturer and distributor of exquisite jewelry and accessories, specializing in gold and jewelry. With an extensive network of over 200 branches in Bangkok and its surrounding provinces, the company has established a renowned presence over four decades. Throughout this time, it has consistently fostered confidence and satisfaction in customers, ensuring a lifetime of trust and quality.

Working hours: M-F 9.00-18.00 (on site)

Location: Close to BTS

**Responsibilities**:
As the Ecommerce Manager, you'll be at the forefront of our digital retail success. Your role involves overseeing the online sales strategy, managing promotions, and ensuring a seamless customer experience. Lead a team to optimize operational efficiency and timely deliveries, while collaborating with digital marketing for multi-channel sales growth. Your analytical skills will be key in summarizing performance reports and implementing strategic improvements. Take charge of the e-commerce landscape, shaping a dynamic and successful online retail presence.

**Responsibilities**
- Develop a sales strategy for the company's online channel (website).
- Plan promotions and campaign activities to boost sales and increase revenue.
- Manage the overall image of the store and products in alignment with the established strategy.
- Manage the online sales team and provide coaching to ensure efficient and effective performance.
- Maintain the service level of the team and the turnaround time of online sales operations to meet set customer goals.
- Manage and organize sales operation tasks to ensure customers receive accurate and prompt product deliveries.
- Summarize reports and analyze performance, including customer insights and competitor analysis, to enhance team operations.
- Plan, define, and implement changes and improvements to the website.
- Monitor key performance indicators on the website and develop plans to enhance them.
- Utilize tools like Google Analytics or other analytics to analyze web trends and customer journeys.

**Experience requirements**:

- Possess a bachelor’s degree in any field or a relevant discipline
- Demonstrated experience with a minimum of 7 years in the field, including 2 years in a managerial role.
- Accomplished 3-4 years of hands-on involvement in E-commerce website development.
- Proficient in the realms of sales, marketing, and strategic promotional planning

**Education requirements**:
Possess a bachelor’s degree in any field or a relevant discipline.

**Contact Person**:

- Nichapa Paseetum
- Tel.+6621213507


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