Ecommerce Operation Coordinator

3 weeks ago


กรงเทพมหานคร, Thailand บริษัท พ็อพส์ (ประเทศไทย) จำกัด Full time

โฆษณา/ประชาสัมพันธ์

วันนี้
- คุณสมบัติพื้นฐาน
- งานประจำ- 1 - 2 ปี- กรุงเทพมหานคร- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้- หน้าที่และความรับผิดชอบ
- Monitoring - Operating these daily tasks at the operation team, such as split orders - delivery - return - refund... customers interaction.
- Reconciliation debt & Collating invoices - service fees with commercial partners such as 3PL - suppliers - brands - payment gateway per month.
- Working with external suppliers to fix issues - improve with orders, pick/pack/dispatch process.
- Streamlining operational efficiencies, optimizing processes across eCommerce.
- Monthly finance reconciliation with an internal team such as financial - accounting and product category management.
- Monitoring and submitting partner contracts to internal & external to sign and finish the paperwork processes.
- Work closely with the Production and Marketing team to promote our own social media channels and products.
- Recruiting new sellers to support live sales.
- Support all social media and other e-commerce channels such as Shopee, Lazada, Tiktok and Facebook.
- Manage Livestream Operations as well as logistic process.
- คุณสมบัติ
- Bachelor’s degree in economics, business management, data management or a similar field.
- Excellent English, both verbal & written.
- Excellent presentation skills by PPT - Google slide.
- Previous experience in eCommerce Operations, preferably within a store chain or retailer, 1-2 years is preferred.
- An understanding of eCommerce transactional management, mainly dealing with global payment methods, fraud management, and multiple shipping options/charges.
- Familiar with order flows and the warehouse dispatch process within an eCommerce business- Meticulous attention to detail. An excellent problem-solver and proactive thinker.- Excellent number and time management skills Working knowledge of using CMS is a plus.-
- Experience in website testing is an advantage.- Confidence in problem-solving, with the ability to generate ideas and solutionsดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- 12 day annual leaves / 6 day personal leaves
- Birthday leave
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- โบนัสประจำปี

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