Head of Customer Experience and Digital
1 week ago
Identify key partners to develop Retail Bundle rollout.
Perform due diligence across legal, compliance, financial, business strategy, and sustainability models.
Ensure platform integration within UOB systems.
Ensure platform integration across third party partners.
Construct, develop, and rollout distribution and coverage model.
Create and rollout 360* Go-To-Market strategy.
Drive, track, and refine rollout actions to enhance initiative take-up rates.
Manage partner relationships.
Manage end-to-end interaction between partners and UOB (internally).
Master's degree in Business, Finance, IT, or Engineering.
Proven experience in partner management.
Proven track record of successfully meeting targets and goals.
Good knowledge of local ecosystem landscape.
Excellent communication and interpersonal skills.
Confident and professional.
Strong stakeholder management ability.
Be a part of UOB family.
**Job skills required**: Finance, Management, Compliance
-
Head of Digital Coe
7 months ago
Thailand บริษัท ไทยยูเนี่ยน โฟรเซ่น โปรดักส์ จำกัด (มหาชน) Full time**Head of Digital COE** **Level: AGM - DGM** **Location: Bangkok, Thailand** **Job Purpose**: As the Head of the Digital Center of Excellence (CoE), this role drives strategic oversight of technology investments and governance structures with accountability for driving strategic direction, enterprise architecture, portfolio management, operational...
-
Regional Sales Manager
2 weeks ago
Thailand True Digital Group Full time**Regional Sales Manager/Head Regional Sales** At TDG, the word digital does not merely translate to technology, but it signifies something far more revolutionary and life-changing. As a leading Pan-Asian start-up, we have prime leaders and experts across industries that seek to enhance you professionally and we can grow together as a company. Accompanied...
-
Personal Assistant to Head, Customer Experience
9 months ago
Thailand CIMB Group Full timeProvide comprehensive administrative support to the Head by managing their schedule, appointments, and meetings. - Act as a liaison between the Head and internal/external stakeholders. - Schedule and coordinate meetings, conferences, and travel arrangements. - Prepare meeting agendas, take minutes (if needed), and ensure follow-up on action items. - Maintain...
-
Customer Experience Management 1
7 months ago
Thailand T1C Full time**Job Purposes**: Oversee overall customer experience including system interface flow. Ensures customer satisfaction with all touch points within the terminal and employee/ customer interaction on all platforms of interfaces to create brand awareness, great customer experience and maximize transactions. **Key Roles and Responsibilities**: - Oversee overall...
-
On Behalf of One of Our Clients, We Are Looking for
7 months ago
Thailand Head Energy Full timeTo follow up the contracts with the subcontractor - To establish and maintain professional relations with the subcontractor. - To have the overall responsibility for delivering the contract object according to agreed quality and time with an acceptable HSE performance. - To control and make sure that the subcontractor complies with the HSE and QA...
-
Deputy Head of Primary
7 months ago
Thailand PanyaDee - The British School of Samui Full timeWe are looking for a well-qualified Deputy Head of Primary to support our Primary department at our Koh Samui based school. As a STEM-oriented institution, we are committed to nurturing curious learners who will shape the future. It is a unique opportunity to develop your skills in one of Thailand's most iconic islands, while contributing to a unique,...
-
Head, Customer Experience and Recovery
15 hours ago
Thailand Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Digital Marketing Intern
7 months ago
Thailand Benoit and Partners Co., Ltd. Full timeBenoit and Partners Co., Ltd. No. 56 Bisco Tower, 16th Floor, Unit 21, Sap Road, Si Phraya Subdistrict, Bang Rak District, Bangkok 10500 **Location**: Downtown MRT Siemon Bangkok **Expenses Paid**: 10,000 THB/monthly **Possible Full-Time Job After Internship** Are you ready to dive into the world of digital marketing? We're looking for a motivated Digital...
-
Digital Marketing Intern
4 months ago
Thailand Benoit and Partners Co., Ltd. Full timeBenoit and Partners Co., Ltd. No. 56 Bisco Tower, 16th Floor, Unit 21, Sap Road, Si Phraya Subdistrict, Bang Rak District, Bangkok 10500 **Location**: Downtown MRT Siemon Bangkok **Expenses Paid**: 10,000 THB/monthly **Possible Full-Time Job After Internship** Are you ready to dive into the world of digital marketing? We're looking for a motivated Digital...
-
Account Executive
6 days ago
Thailand True Digital Group Full time**POSITION: ACCOUNT EXCUTIVE** **WHY WORK WITH US** Be a part of leading Tech - Startup in Thailand & Southeast Asia, an inspiring digital transformation journey. At True Digital Group (TDG), we built deep competences in cutting-edge technologies such as artificial intelligence, big data, blockchain, cloud, Internet of Things (IoT), and robotics. A unique...
-
Senior Account Executive
6 days ago
Thailand True Digital Group Full time**POSITION: ACCOUNT EXECUTIVE** **WHY WORK WITH US** Be a part of leading Tech - Startup in Thailand & Southeast Asia, an inspiring digital transformation journey. At True Digital Group (TDG), we built deep competences in cutting-edge technologies such as artificial intelligence, big data, blockchain, cloud, Internet of Things (IoT), and robotics. A unique...
-
Digital Marketing Intern
7 months ago
Thailand Benoit and Partners Co., Ltd. Full timeBenoit and Partners Co., Ltd. No. 56 Bisco Tower, 16th Floor, Unit 21, Sap Road, Si Phraya Subdistrict, Bang Rak District, Bangkok 10500 **Location**: Downtown MRT Siemon Bangkok **Expenses Paid**: 10,000 THB/monthly **Possible Full-Time Job After Internship** Are you ready to dive into the world of digital marketing? We're looking for a motivated Digital...
-
Head of Media
6 days ago
Thailand AIRR LABS Full timeThe Head of Media is responsible for overseeing teams of media planners and performance marketing, working with clients and internal brands on digital media plan, developing new digital media advertising formats, setting up, implementing and managing the overall digital media strategy. **Responsibilities**: - Create and execute strong performance marketing...
-
Digital Marketing Manager
7 months ago
Thailand The Dawn Wellness Centre & Rehab Full time**Digital Marketing Manager** Reports To: Head of Marketing The Dawn Wellness Centre and Rehab is a residential behavioral health facility located in Chiang Mai that caters to a primarily international client base. We are looking for a highly motivated and results-oriented Digital Marketing Manager to join our marketing team. This person will report to...
-
Customer Care Team Leader
7 months ago
Thailand bolttech Full time**In this position you will.... Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these insights to present actionable reports to local and regional Operations Heads, collaborate closely...
-
Digital Marketing Manager
7 months ago
Thailand Fenix XCell Full timeWith the continued growth of the company, we are looking for Digital Marketing Manager to develop the online branding and digital marketing of the company. The Digital Marketing Manager will report directly to the Managing Director. Your main responsibilities as an Digital Marketing Manager will be: - Develop and execute digital marketing strategies to...
-
Digital Marketing and Data Manager
2 weeks ago
Thailand Blue Legal Full timeA leading national law firm are seeking a Digital Marketing and Data Manager to join their team based in one of their UK office locations. The role-holder will support with Marketing and Business Development activity to advance digital communications and marketing technology to meet business goals. This is a perfect opportunity for someone looking for a...
-
Customer Experience-customer Care
7 months ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Customer Service- Location: Thailand- Team and Role Introduction - The Customer Experience (CX) team is responsible for steering and improving the overall Customer experience on Lazada. The main KPI of the team is the Net Promoter Score (NPS) and Product Satisfaction (PSAT), and our objective is to ensure that customers...
-
Head, Customer Value Management Th
15 hours ago
Thailand CIMB Group Full time**Responsibilities**: - Lead a specialized team within Consumer (Retail) Banking for the following: - Work closely with Product verticals across to identify and act upon opportunities to communicate alerts, notifications, features / products awareness and offers to Customers. - Cover end-to-end customer journeys and potential pain points, and drive...
-
Customer Experience-customer Care
2 weeks ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Customer Service- Location: Thailand- Company Introduction - Founded in 2012, Lazada Group is the leading e-commerce platform in Southeast Asia. It is accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments...