IT Solution Support

2 months ago


กรงเทพมหานคร, Thailand Wisesight Full time

**Key Objectives**

Give assistance and technical support to other staff, so that they are able to perform tasks with the most comfort.

**Roles and Responsibilities**
- Maintain and troubleshoot Hardware, Software, and Network problems.
- Coordinate between people inside and outside the company.
- Oversee the receipt and dispatch of computer equipment for repair.
- Manage and maintain records related to maintenance and IT equipment.
- Analyze the problems and be able to provide solutions to the problems.
- Able to do the non-IT-related tasks as requested (It won’t happen very often, we promise)
- Able to solve problems outside office hours should they happen (This won’t happen often too)

**Qualification and Experience**
- Graduated with at least the High Diploma Or Bachelor Degree (Information Technology or related fields are preferred)
- Have at least 2-year of experience in an IT support career.
- Having knowledge about hardware systems and equipment.
- Having knowledge about the Network System (Mikrotik knowledge is preferred)
- Having knowledge about ISO documents is preferred.
- Having good interpersonal skills, eager to learn new things (We’re more than IT support, you know)
- Passionate about support and routine tasks.



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