Technical Solutions Manager

2 weeks ago

กรงเทพมหานคร, Thailand PALO IT Full time

**Job Description - Technical Solutions Manager**

About us

PALO IT is a global innovation consultancy specialised in human-centered design, Agile software development and in the AI-driven transformation of large, forward-thinking companies. As a community of innovators, designers and technologists, we are committed to helping businesses embrace tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

Started in Paris in 2009 and with offices across five continents, we are proud to be a B-Corp certified company in Singapore (the first tech company to do so) and Hong Kong, and working towards certification across all other locations. To further our vision of bringing positive change to better our world, we are looking for a new team member to join our exciting team in Bangkok.

At PALO IT, your happiness is our success. People are the heart of our organisation and the centre of everything we do. We constantly strive to provide the best employee experience, as well as cultivate a diverse, inclusive and multicultural work environment, with many opportunities where you grow professionally and personally.

**Our Vision and Values**

We aspire to positively impact the world by empowering organisations to harness the power of transformative technology for the greater good.
- **We care** about our World
- **We act** with Courage
- **We Share**, it's in our DNA
- **We choose** Positivity
- **We Deliver** Awesomeness

Your profile & responsibilities

**YOU**:
Do you:

- Thrive on tough challenges. _When was the last time you failed?_
- Seek out learning opportunities. W_hat are you up to right now?_
- Adapt to constant change. _When were you last surprised?_
- Have the mastery over at least one skill of your trade but you're not defined by it. _What can you teach us? Can you wear many hats?_

If you answered yes to all, then this could be the start of something special.

**YOUR RESPONSIBILITIES**:
You will be the lead consultant for tech-based pre-sales and solutions delivery for our clients. You will use your tech expertise and research skills to generate insights, create proposals, and deliver solutions that meet client needs and exceed expectations.

As a Technical Solutions Principal, you will:

- **Embody tech-based presales** by representing PALO IT and generating, qualifying, and converting leads into projects.
- **Research tech topics** and develop compelling insights for clients.
- **Turn insights into actionable plans** and deliver solutions that meet client needs.
- **Participate in bidding process and proposals **to convince customers.
- **Encourage and support community engagement **to ensure market exposure and perception of PALO expertise.

A month in the life of a Technical Solutions Principal:

- **Generate Tech Insights from Expertise and Research**: You will use your tech knowledge and research skills to create valuable insights and problem-solving strategies for clients. You will also create engaging tech content for leads, use impactful tech storytelling from past experiences, and demonstrate thought leadership through speaking and media activities.
- **Strategic Planning**: You will collaborate on tech-based sales strategies with regional leadership and sales teams. You will provide insights on cross-selling and up-selling opportunities, contribute to aligning technical strategy with PALO IT's business goals, enhance development processes, quality assurance, and engineering output, and promote technology vision company wide.
- **Proposal Creation**: You will create tailored solutions through advanced tech analysis for client challenges. You will generate client materials such as frameworks, pitch decks, case studies, reports, and presentations. You will outline proposed technical solutions and methodologies and develop standardized content for PALO IT's technical viewpoints and approaches.
- **Consulting activities and delivery**: You will support agile engineering teams. You will collaborate with stakeholders, shaping product vision and architecture. You will facilitate workshops and provide expert tech consultation. You will assist tech teams in grasping customer needs and support delivery with tech expertise.
- **Federate technical communities of practice**: Ensure collaborative knowledge development between Palowans locally, regionally, and with surrounding community members.

**YOUR PROFILE**:

- **Experience**: 8+ years' software engineering experience in agile tech companies.
- **Technology**: Passion for emerging technologies and deep knowledge of software best practices. Proficiency in web, mobile, and backend development. Expertise in designing service-based architectures, integration, CI/CD, and Cloud-native development.
- **Methodology**: Familiarity with Agile, Scrum, Kanban, Design Thinking, and other methodologies and ways of working.
- **Analysis**: Strong analytical t

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