Operation Manager

1 day ago


Thailand ADI Resourcing Full time

**Total Salary Package**:
Up to 75K + Commission from all the 40 branches + Benefits

**Responsibilities**:

- Works with The Management and other Heads of Departments to influence the creation and communication of company strategy, business priorities and targets for the Thailand Teams and ensures there are systems in place to enable the Retail team to receive the information in a timely manner.
- Generates ideas about future retail activities to ensure a cutting-edge strategy; maintains up to date knowledge of the market place, competitors and trends.
- Influences and supports the retail element of the annual budget process ensuring understanding and buy in from the operations team. Constantly reviews financial data and providing realistic input into the sales budgets.
- Takes decisions on matters relating to the day-to-day retail operation within their defined work area including the strategic planning of resources.
- Translates the strategic goals into retail operational plans to achieve the required targeted growth in sales and profit; identifies and optimizes promotional opportunities ensuring these are co -ordinated with wider promotions and campaigns.
- Ensures all new shop proposals meet the required return on sales prior to submitting any recommendations to the Managing Director; all new shop locations must be visited to ensure they will trade effectively and meet the proposed budgets.
- Spends time in shops with retail shop teams and customers to understand and identify business critical issues in order to ensure the alignment of tactics and strategies.
- Takes a lead role in building a strong sales management culture with the operations team.
- Works with the HR team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to. Chairs disciplinary, grievance, capability hearings and appeals as required.
- Work closely with marketing and merchandise to create and implement initiatives to attract new customers, increase store traffic, and improve store profitability.
- Take care of training team to develop and improve retail staff skill in part of product k nowledge, sale skill etc.
- Take care of customer service team and mystery shopper program to hit the company standard.
- Manage around 40 branches and 6 member in team

**Qualifications**:

- Bachelor Degree in Retail Management, Business or equivalent.
- At least 5 years’ experience preferably within Sportswear, fashion, apparel, shoes and beauty industry
- Have experience in managing the many branches or have an area of responsibility.
- Excellent communication skills - verbal, written to include report writing and group presentations.
- Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors e.g. volume, price.
- Must possess a track record of increasing and sustaining sales growth and profitability even in challenging market conditions such as the current economic climate.
- A collaborative team player - concerned with the team success as well as individual performance.
- Visible Leadership skills - can motivate others to achieve.
- People management and data analyst skills for drive the sales targets.
- Good command of English

**Benefits**:

- Annual leaves 12 days
- Business leaves 3 days
- Dental insurance
- Life insurance
- Medical insurance
- Performance bonus
- Transportation allowance : 5,000 THB for Bangkok and reimbursed based on actual costs for upcountry
- Travel allowance
- Commission : based on performance

**Salary**: ฿65,000.00 - ฿75,000.00 per month

Ability to commute/relocate:

- Thailand: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Have you ever manage multiple stores like 10 branches and above?
- Have you ever have experience as Area Manager or District Manager in the retail business before?

**Language**:

- English (required)


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